Concierge, Receptionist

Sonida Senior Living•City of Oneonta, NY
•$16 - $17•Onsite

About The Position

Heritage at The Plains, a Sonida Senior Living community in Oneonta, NY, is seeking a Concierge, Receptionist. The community provides independent living, assisted living, and memory care. The role provides front-desk support, customer service, and assistance to residents and visitors. The schedule is Thursday and Friday from 11 p.m. to 7 a.m. and Sunday and Monday from 3 p.m. to 11 p.m. The pay rate is $16–$17 per hour.

Requirements

  • Enjoy providing exceptional customer service and care to senior residents.
  • Value being a dependable and responsible member of the team.

Responsibilities

  • Answer telephone calls and direct callers to the appropriate individual; provide information such as the community address, directions, fax numbers, website, and related details.
  • Greet visitors and direct them within the community.
  • Receive, sort, and forward incoming mail.
  • Coordinate pickup and delivery of express mail services, including FedEx and UPS.
  • Resolve customer questions and concerns.

Benefits

  • Competitive wages
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) with a discretionary company match based on company performance
  • Educational and learning opportunities
  • Paid referral programs for team member and resident referrals
  • Employee Assistance Program
  • Dependent Care and flexible spending accounts
  • PTO available from day one
  • Paid training
  • Technology to enhance resident services and make work more effective
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