2nd Shift Concierge/Front Desk

RL Communities • Aurora, CO

5d • $21 - $22 • Onsite

About The Position

The 2nd Shift Concierge/Front Desk role serves as the welcoming first point of contact for residents, families, guests, and vendors. The position combines front-desk service with hands-on support throughout the community, including valet parking, responding to resident needs, administrative work, maintaining common areas, and assisting with community operations. The role also supports safety and emergency procedures and helps new residents transition into the community.

Requirements

• At least 21 years old, with a valid driver’s license and clean driving record; able to valet park vehicles safely.
• Available to work Thursday through Monday, 3:00 p.m. to 11:00 p.m.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, and excellent communication and interpersonal skills.
• Adaptability and flexibility to shifting priorities, with willingness to assist in various areas.
• Team-oriented, proactive approach, attention to detail, and reliability in completing tasks accurately and on time.
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Nice To Haves

• Knowledge of the local community.

Responsibilities

• Perform valet parking for residents and visitors.
• Greet residents, families, and visitors; answer calls; and anticipate the needs of residents, guests, and vendors.
• Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
• Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
• Schedule transportation, maintain accurate records, coordinate guest suite reservations, and ensure suites meet RLC standards.
• Assist with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
• Maintain cleanliness in common areas and secure the building by locking and unlocking exterior doors at designated times.
• Welcome new residents and guide them through the orientation process.
• Manage office supplies, resident documents, and menus, and perform clerical duties as assigned.

Benefits

• Competitive compensation and benefits.
• Access to pay at any time.
• $341 benefit stipend per pay period to apply toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection.
• Paid time off.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED