Concierge and Barista
About The Position
Arthur is more than a place to live—it is a sophisticated lifestyle experience in the heart of Boise. From elevated amenities and exceptional service to thoughtfully designed spaces and an unforgettable atmosphere, Arthur sets a new standard for luxury living. We are looking for an energetic, polished, and hospitality-driven Barista & Resident Concierge to help bring the Arthur experience to life. This unique position combines the warmth and creativity of a boutique café with the personalized service of a luxury hotel. If you love creating meaningful connections, crafting an exceptional cup of coffee, and making every person feel genuinely welcomed, we would love to meet you. PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants. The shift schedule will be 4 pm to 12 am and may include weekends.
Requirements
- A high school education or equivalent is required.
- Working knowledge of Word, Excel as well as Internet Explorer.
- Excellent interpersonal, motivational, writing, management and leadership skills
- Outgoing, friendly personality
- Good organizational skills, follow-up and follow through
- Ability to handle multiple tasks at one time
- Exceptional communication, customer service and people skills
- Self-motivated; can work independently
- Detail-oriented
Nice To Haves
- A college degree or equivalent is preferred.
- Marketing and budgeting experience
- Hotel, hospitality or other service experience a plus
Responsibilities
- Manage the front desk and cleanliness of the front lobby.
- Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests.
- Monitor security cameras, walk property, and adhere to all security protocols.
- Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
- Enforce access control and visitor management.
- Assist in planning and attending Resident events.
- Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
- Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
- Promote positive and proactive resident relations by working to make the living experience the highest quality.
- Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
- Receive, log and distribute packages for residents.
- Other duties as assigned.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive medical benefits package.
- Retirement savings plan with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
