Concessions Cashier - Grand Casino Arena

Compass Group • Saint Paul, MN

2d

About The Position

The Concessions Cashier accurately and efficiently rings up and sells products, approaches guests to offer services and products, and helps fellow team members complete tasks. The role handles cash and credit card transactions through a point-of-sale system, responds to guest requests, uses suggestive selling and upselling techniques, and maintains service areas. The cashier completes service steps to support guest satisfaction, understands menu offerings, packaging, presentation, and pricing, and follows safety, sanitation, cash-handling, tip-reporting, and responsible alcohol service policies. The role also maintains the stand sheet and inventory, follows Levy guidelines, completes station setup and breakdown, and communicates guest issues to management.

The position requires extended standing and mobility, active engagement with guests, and the ability to perform physical tasks including reaching, walking, stooping, kneeling, crouching, crawling, and moving materials or equipment weighing up to 20 pounds. The cashier must remain alert and respond appropriately in emergency situations.

Requirements

• Ability to stand for long periods, up to 6 hours, and actively engage physically with guests.
• Ability to reach with hands and arms for one-third to two-thirds or more of the designated shift.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• Ability to react with physical and mental alertness in emergency situations.
• Physical stamina and agility to remain mobile for long periods throughout the day.
• Ability to lift or move materials and equipment weighing up to 20 pounds.
• Ability to communicate effectively by speaking and comprehending English.
• Ability to problem-solve and make decisions with little guidance.

Nice To Haves

• Desire to gain experience and work in the foodservice or hospitality industry.
• Previous cash-handling experience.
• Outgoing personality.
• Ability to interact with high-profile guests while remaining professional and dedicated to providing an exceptional experience.

Responsibilities

• Handle cash and credit card transactions using the point-of-sale system.
• Respond to guest needs and requests, using suggestive selling and upselling techniques, and maintain service areas.
• Complete steps of service to support guest satisfaction.
• Understand and describe menu offerings, packaging, presentation, and pricing.
• Follow safety and sanitation practices.
• Follow cash-handling and tip-reporting guidelines.
• Maintain the stand sheet and fulfill inventory responsibilities.
• Adhere to Levy guidelines in the team member training manual and employee handbook.
• Complete station setup and breakdown responsibilities.
• Communicate guest issues to management.
• Follow responsible alcohol service policies.
• Help fellow coworkers complete tasks.
• Perform other duties as assigned.

Benefits

• Instapay (early access to wages) and high-interest savings through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed