Toyota Arena Concessions Bartender

ASM Global • Kennewick, WA

7d • Onsite

About The Position

The Concessions Bartender prepares and serves alcoholic and non-alcoholic drinks to customers at designated event-day locations, providing warm, friendly, and professional service to enhance the guest experience. The role involves mixing drinks to order, serving guests efficiently, maintaining knowledge of bar drinks and wines, and supporting safe, responsible alcohol service.

The bartender sets up and breaks down stations, stocks products, prepares garnish and cashier stations, maintains inventory and equipment, and keeps work areas clean and sanitary. The position also requires accurate use of the POS system, compliance with cash-handling and tip-reporting guidelines, and proper display of merchandising and signage. Bartenders help guests navigate the arena and follow company policies and service standards.

This is a part-time position at Toyota Arena. Employees are covered by a collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment. The role requires a valid food handler card within 30 days of hire; the company covers training costs and compensates employees for course time. Employees must be available for evenings, weekends, and holidays and may be scheduled until midnight or later. The position may involve working indoors or outdoors depending on event needs.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED.
• Basic math and cash-handling experience.
• Must be flexible, have a sense of urgency, and respond quickly and resourcefully to internal and external issues.
• Working knowledge of food production techniques, purchasing, and sanitation procedures.
• Excellent written and verbal communication skills.
• Ability to define unclear tasks, identify problems, and propose and implement solutions.
• Must be able to work evenings, weekends, and holidays.
• Valid food handler card; certification must be obtained within 30 days of hire.
• TIPS certification.
• Ability to work with minimal supervision and interact with customers, staff, and management.
• Ability to communicate effectively with staff and vendors, verbally and in writing.
• Detail-oriented, organized, and professional, with strong customer service and interpersonal skills.
• Energetic, self-disciplined, and proactive, with a strong commitment to teamwork and exceptional guest service.
• Must follow the company dress code, including black pants and closed-toe, non-slip shoes.
• Must be able to pass a background check.
• Must be able to stand for long periods and perform physical tasks including pushing and pulling doors, lifting, stooping, and bending; lift at least 25 pounds.
• Must be able to talk, hear, and work at a computer.

Nice To Haves

• Previous bartending experience.
• Previous customer service experience.

Responsibilities

• Mix drinks to order and serve customers.
• Maintain knowledge of bar drinks and wines.
• Maintain required food-handler and alcoholic-beverage-server permits.
• Assist with organizing and cleaning work areas and equipment.
• Provide consistent, detail-oriented service.
• Ensure merchandising and signage are properly displayed for each event.
• Obtain the assigned workstation at the beginning of a shift.
• Greet guests warmly and help maintain excellent customer service.
• Use the POS system accurately while serving high volumes of guests.
• Follow cash-handling and tip-reporting guidelines.
• Expedite drink orders in a timely manner.
• Stock products and set up garnish stations, cashier stations, and display baskets.
• Complete station setup and breakdown responsibilities.
• Maintain proper product control and handle inventory and equipment appropriately.
• Practice responsible alcohol service and maintain sanitation and food safety.
• Learn to navigate the arena and assist guests with navigation.
• Abide by company policies, including Human Resources Policies and Procedures and the Business Code of Conduct.
• Perform other duties as assigned.

Benefits

• The company covers the cost of food handler training and compensates employees for time spent completing the course.
• Union membership is available through Unite Here Local 11; membership is a condition of employment.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED