Concession Supervisor
About The Position
The Concession Supervisor oversees concessions food and beverage staff and supports day-to-day event operations. The role includes staffing and scheduling, inventory management, event paperwork, product distribution, POS readiness and event closeout, and ensuring food quality and compliance with health, fire, and liquor regulations. The supervisor also helps maintain positive client relationships. The work may take place inside or outside the facility as required by events. It involves moving around the facility and standing for long periods during events. The position requires lifting and carrying up to 50 pounds for up to five minutes at a time, as well as frequent reaching, walking, and stooping.
Requirements
- Attention to detail.
- Good oral and written communication skills.
- Ability to add, subtract, multiply, and divide.
- Strong customer service skills.
- Ability to adapt to changes in the work environment, manage competing demands, and respond to frequent changes, delays, or unexpected events.
- Strong interpersonal skills.
- Good organizational skills.
- Basic working knowledge of cash registers and cash-handling procedures.
- Compliance with health codes.
- Completion of Alcohol TEAM Compliance Training.
- Two years of customer service experience.
- Understanding of survey-based measures (Guest Experience).
- At least two years of experience with Quest POS software.
- Two years of food and beverage management experience.
- Serve Safe Managers Certification.
- Proficiency with Excel and Microsoft products.
Nice To Haves
- Four-year college degree preferred.
Responsibilities
- Train, schedule, and supervise concessions food and beverage staff.
- Assist in settling concessions event paperwork for each event.
- Maintain correct stock levels using prior sales history.
- Assist the supervisor with day-to-day operations.
- Monitor compliance with health and fire regulations regarding food preparation and serving.
- Work with other supervisors to distribute products to stands and bars.
- Ensure POS systems are in proper working condition before events.
- Operate and finalize events in the Quest POS system.
- Review product quality before it is served to customers.
- Ensure health codes and liquor laws are followed.
- Establish and maintain positive client relationships.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
