Concession Supervisor

Legends Global • Wichita, KS

2d

About The Position

The Concession Supervisor oversees concession operations across assigned locations at Legends Global venues in Wichita and Andover. The role leads concession teams, including non-profit groups, and helps prepare locations for daily operations and events. It is responsible for customer service, food quality and cleanliness, safe and sanitary working conditions, cash and credit handling, and accurate inventory control. The supervisor reports to the Concessions Manager and may also perform cooking, cleaning, and other concession duties as needed. Regular attendance is essential. The position requires flexible availability, including nights, weekends, and holidays, and the ability to work at all specified venues.

Requirements

• High school diploma or GED.
• Previous management responsibilities; previous management or supervisory experience in the food and beverage industry is preferred.
• Experience within food and beverage.
• Excellent customer service, interpersonal, and communication skills.
• Ability to lead teams and ensure team members deliver customer service with high standards for quality and cleanliness.
• Basic math ability to accurately count and handle money.
• Ability to follow directions and perform work effectively.
• Positive attitude, neat appearance, and ability to maintain grooming and dress-code standards.
• Must speak and understand English.
• Ability to work independently with little or no supervision and collaborate with coworkers, volunteers, and all levels of staff.
• Must pass a background and credit check.
• Cash register operation skills.
• Microsoft Office and Excel skills, including inventory data entry.
• Strong knowledge of sanitary practices.
• Ability to undertake and complete multiple tasks, with attention to detail and urgency in a team environment.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to stoop, lift up to 45 pounds, and stand and walk for substantial periods.
• Finger dexterity to write and operate a computer, cash register, and POS system.

Nice To Haves

• Previous management or supervisory experience within the food and beverage industry.

Responsibilities

• Supervise multiple locations, non-profit groups, and team members.
• Lead teams working in concession stands, portables, or on the floor.
• Prepare assigned locations for operation and ensure stands are properly opened and closed.
• Maintain high standards of customer service, food quality, and cleanliness.
• Maintain safe working conditions and sanitary work areas.
• Assign tasks to cashiers as needed.
• Follow and enforce food and beverage department rules, regulations, and alcohol policies; request proper identification when a guest requests alcohol.
• Maintain accurate cash and credit handling procedures.
• Perform checklists and provide direct feedback to the Concessions Manager.
• Verify inventory counts before, during, and after events, and be accountable for assigned areas.
• Ensure team members follow policies and procedures.
• Perform additional duties such as cooking, cleaning, and working in portables or concession stands when needed.
• Attend assigned Food & Beverage and venue training.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED