Concept Attendant/Barista - Roast Coffee House - Atlanta Airport

Concessions International•College Park, GA

21d•Onsite

About The Position

The Concept Attendant/Barista supports the operation of Roast Coffee House by delivering superior guest service. The role includes completing guest transactions, assisting with food preparation and cooking, cleaning, and following company policies for standard operating procedures and cash handling. The employee greets and assists guests, explains and suggestively sells menu offerings and promotions, processes orders and payments, and completes cash-drawer verification and paperwork. Food-related duties include preparing, cooking, storing, labeling, dating, and rotating products according to company standards. The role also involves cleaning the work area and equipment, restocking supplies, following food-safety and hygiene practices, observing equipment safety standards, reporting malfunctions, and completing opening or closing side work. The position requires the ability to communicate in English, understand simple instructions, perform basic arithmetic, and carry out written, oral, or diagrammed instructions. The employee must be able to communicate verbally and in writing, visually navigate the unit, stand and walk continuously, handle and carry items weighing up to 60 pounds, and frequently reach, grasp, push, pull, stoop, and bend. Hands are frequently immersed in water and cleaning agents.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions and communicate information effectively with customers and coworkers individually and in small groups.
Ability to understand written and spoken English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply reasonable understanding to written, oral, or diagrammed instructions.
Ability to communicate verbally and in writing and visually navigate through the unit.
Ability to stand and walk continuously; lift and carry items weighing 0–60 pounds; frequently reach, grasp, push, pull, stoop, and bend; and frequently immerse hands in water and cleaning agents.

Responsibilities

Provide friendly, prompt guest service, including recognizing and greeting guests according to established service standards.
Communicate menu offerings, products, and promotions, and suggestively sell them to guests.
Verify the cash drawer or bank and complete appropriate paperwork.
Process orders and accept payments.
Cook and store food at required temperatures; label, date, and rotate products according to company standards.
Perform food preparation duties according to company standards.
Maintain cleanliness by removing trash, washing dishes, sweeping and mopping floors, cleaning tables, countertops, food-preparation areas, display cases, and equipment, and restocking supplies as needed.
Follow safe food-handling and proper hygiene practices.
Follow workplace safety standards when operating and maintaining equipment, and immediately report equipment malfunctions to management.
Perform opening and/or closing side work according to established checklists.
Perform other duties as assigned.