Gourmet Coffee Attendant-Barista

Marriott•Fort Lauderdale, FL

About The Position

The Gourmet Coffee Attendant-Barista completes opening and closing duties, prepares and maintains the coffee service area, takes and enters customer orders, prepares food and coffee beverages, and processes payments. The role includes maintaining clean work areas and equipment, monitoring appliances, managing cash and cashier reports, and securing the bank at the end of the shift. The position follows company, safety, and security policies; maintains a clean and professional appearance; protects confidential information and company assets; and provides welcoming, attentive guest service. The attendant communicates professionally, works collaboratively with colleagues, and supports quality standards. Other reasonable duties may be assigned by supervisors. The posting lists a high school diploma or GED as a preferred qualification. No related work experience, supervisory experience, or license or certification is required.

Requirements

  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for extended periods or an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying sizes and weights using fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces and up and down stairs or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or GED equivalent.

Responsibilities

  • Complete opening and closing duties, including preparing supplies and tools, cleaning equipment and areas, and locking doors.
  • Set up, stock, and maintain work areas.
  • Take and record orders in the MICROS system, prepare food and coffee beverages, and enter orders into the cash register system.
  • Collect customer payments and obtain change appropriate to the expected business level.
  • Ensure appliances, such as coffee makers, are turned on and off at the appropriate times.
  • Bus coffee cart areas and tables; clean dishes, utensils, work areas, tables, and equipment throughout the day.
  • Count the bank at the end of the shift, complete cashier reports, resolve discrepancies, submit receipts, and secure the bank.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, develop positive working relationships, and support the team in reaching common goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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