Barista/ Coffee Shop Attendant
About The Position
The Barista / Coffee Shop Attendant enhances the guest experience by preparing and serving specialty coffee drinks, providing exceptional customer service, and promoting merchandise in the gift shop. The role helps maintain a welcoming atmosphere, drive sales, and uphold operational standards. The employee greets guests and shares information about food, beverages, merchandise, and hotel amenities; prepares drinks using established recipes; maintains the coffee shop and displays; handles sales and cash; monitors inventory; and follows company procedures and service standards. A background check must be completed successfully before employment.
Requirements
- High school diploma or equivalent required.
- Strong customer service and interpersonal communication skills.
- Ability to multitask in a busy café environment.
- Attention to detail in beverage preparation, merchandising, and cash handling.
- Reliability and punctuality in opening and closing procedures.
- Proactive approach to cleanliness, presentation, and inventory management.
- Successful completion of a background check prior to employment.
Nice To Haves
- 3–6 months of related café or barista experience preferred.
- Retail and/or customer service experience preferred.
- Experience with cash handling and point-of-sale systems is a plus.
Responsibilities
- Greet guests and provide information about available food, beverages, merchandise, and hotel amenities.
- Prepare specialty coffee drinks according to established recipes and operate coffee shop equipment safely and correctly.
- Maintain cleanliness and organization of the coffee shop, equipment, displays, and floors according to SOPs.
- Restock and refresh merchandise and food displays to maintain an inviting presentation.
- Open and close the coffee shop on time, following setup and closing procedures.
- Process sales through the Micros system, handling cash accurately and following accounting procedures.
- Monitor inventory levels, communicate restocking needs, and assist management with ordering.
- Secure cash and deposits according to hotel and company policies.
- Comply with company policies, procedures, and service standards.
- Perform other duties as assigned by leadership.
Benefits
- Medical, dental, and vision coverage; HSA available.
- Company-paid disability and life insurance.
- Employee Assistance Program.
- Supplemental benefits.
- 401(k) with match.
- Employee discounts.
- Paid vacation and sick time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
