Computer Repair Technician

CDW•Las Vegas, NV
•$16 - $19

About The Position

As a Computer Repair Technician within the K–12 area, you will diagnose and repair hardware and software issues on various Chromebooks. The role uses hand tools, equipment repair, analysis, and troubleshooting skills while maintaining quality and production standards. This is a long-term contract position.

Requirements

  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Experience as a computer technician or in a similar IT role.
  • Strong analytical and problem-solving skills.
  • Ability to diagnose and resolve technical issues effectively.
  • Time-management and organizational skills.
  • Ability to prioritize tasks and work efficiently in a production-focused environment.
  • Ability to lift up to 50 lbs.
  • Ability to stand, bend, lift, walk, and carry products in any combination for up to 8 hours at a time.
  • Ability to balance competing priorities, adapt to changing business needs, and meet deadlines.
  • Comfort working in a warehouse environment with temperature changes and noise from conveyors and forklifts.

Responsibilities

  • Review customer work orders and assess reported computer issues to identify and resolve problems.
  • Test and evaluate customer devices to determine appropriate repairs.
  • Perform electronic device repairs, including hardware and software troubleshooting.
  • Troubleshoot customer hardware and software issues while following proper procedures.
  • Set up, repair, or replace computer hardware and associated devices as needed.
  • Follow quality-control standards and review each device according to customer requests and required quality checks.
  • Support training across K–12 teams on multiple device types and stay current with OEM requirements.
  • Meet established production goals while upholding quality-control standards.
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