Entry Level Computer Repair Technician
About The Position
Second Life Mac is hiring an entry-level Computer Repair Technician to diagnose, repair, and refurbish Apple devices, primarily MacBooks and iPads. The role is intended for someone with at least one year of hands-on electronics repair experience who wants to build a career in Apple repair. The technician will initially shadow experienced teammates and handle simpler repairs, gradually taking on more responsibility as their skills develop. The position is based onsite in a warehouse in Skokie, Illinois, alongside a small team of approximately four repair technicians. The work includes repairs as well as possible assistance with receiving, testing, or shipping. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.; work may extend to 5:00 p.m. when overtime is assigned. Pay is $18.50 per hour, with increases at three and six months of employment.
Requirements
- At least one year of hands-on repair experience with electronics such as phones, computers, tablets, or game consoles.
- Comfort using precision tools and handling small screws, delicate connectors, and adhesives.
- Patient, detail-oriented, and careful and methodical in approach.
- Enjoys problem-solving and learning new skills.
- Follows instructions and processes closely.
- Reliable attendance and ability to work well with a small team.
- Ability to sit or stand at a workbench for long periods and lift up to 25 pounds.
Nice To Haves
- Repair experience specifically with Apple devices.
- Familiarity with Mac computers or iPads as a user.
- Warehouse, refurbishment, or retail repair experience.
Responsibilities
- Diagnose issues with MacBooks and iPads using Apple diagnostics and hands-on checks.
- Replace common parts, including screens, batteries, keyboards, trackpads, and charging ports.
- Disassemble and reassemble devices safely using precision tools and anti-static (ESD) practices.
- Clean, grade, and refurbish devices for their next owners.
- Perform quality tests to verify repairs before devices move on.
- Record repairs and parts used in the tracking system.
- Keep parts organized and maintain a clean, safe workbench.
- As needed, assist with receiving, testing, or shipping.
Benefits
- Pay of $18.50 per hour, with increases at three and six months of employment.
- Health insurance.
- PTO.
- Holidays.
- Employee discounts on refurbished Apple devices.
- Opportunity to develop in-demand tech repair skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
