Compliance Certification Specialist - Apartment Community

Independent Management Services • Akron, OH

9d • Onsite

About The Position

Independent Management Services is hiring a Compliance Certification Specialist for the Spring Hill Phase III apartment community in Akron, Ohio. The company is a full-service property management and marketing firm specializing in the revitalization of under-managed multifamily housing developments. Founded in 1989, it manages more than 100 communities in 11 states, with a focus on affordable and workforce housing as well as experience in market-rate and commercial property management.

The specialist supports occupancy, marketing, leasing, resident verification, eligibility screening, rent calculations, and income verification. The role includes initial and annual resident income recertifications, unit inspections before move-in and move-out, resident service and administrative tasks, and direct reporting to the Site Manager. The position is full-time and day shift.

Requirements

• Demonstrate strong attention to detail and verbal and written communication skills.
• Have excellent follow-up skills via telephone or email correspondence.
• Have experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Have knowledge of REAC and MOR compliance.
• Demonstrate a reliable work attendance and punctuality record.
• Adhere to Federal Fair Housing Laws.

Nice To Haves

• Proficiency with Paycom software and the Microsoft Office suite.
• Experience with RealPage OneSite.

Responsibilities

• Handle occupancy, marketing, leasing, and resident verification procedures.
• Collect resident information for eligibility screening, rent calculations, and income verification.
• Complete initial and annual income recertifications for residents.
• Inspect units before move-in and move-out and ensure they are ready for occupancy within deadlines.
• Receive and resolve resident requests and concerns.
• Build positive working relationships with residents while maintaining a professional demeanor.
• Perform administrative support tasks, including filing, typing, answering telephones, and data entry.
• Adhere to Federal Fair Housing Laws.

Benefits

• Competitive salary commensurate with experience.
• Employer-paid health and dental insurance for employee-only coverage, with affordable dependent and family coverage.
• Voluntary vision, life, accident injury, long-term disability, and identity theft insurance options.
• 401(k) with an above-average employer matching contribution.
• Generous paid time off package.
• Training and employee development program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed