Community Support Specialist

Brightli • Indianapolis, IN

2d • Onsite

About The Position

The Community Support Specialist provides community-based mental health services to children, adolescents, and/or adults, helping clients adapt to living in their communities and build foundations for long-term wellbeing and independence. The role uses personalized support plans, evidence-based techniques, and collaboration with other professionals to promote growth, stability, and resilience. Services may include assessment, diagnosis, treatment planning, interventions, behavioral support, care coordination, and facilitation of PSR group sessions as relevant to client treatment goals. The position is based in Indianapolis, Indiana, in the Crisis Services department, and is full-time.

Requirements

• Meet one of the stated education and experience pathways: a bachelor’s degree in Psychology, Social Work, or another specialized human services field; a bachelor’s degree in an unrelated field plus two years of related work experience; any four-year combination of higher education plus two years of related work experience; an Associate of Applied Science in Behavioral Health Support; or four years of qualifying experience.
• Qualifying experience must include delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities.
• Qualifying experience must include some combination of providing rehabilitation/habilitation and recovery/resiliency-focused individual or group services; teaching and modeling coping and management skills while encouraging use of natural resources; supporting employment or appropriate functioning in family, school, and community settings; or helping individuals achieve treatment-plan goals and objectives.
• Be at least 21 years old to operate a company-owned vehicle.
• Be at least 23 years old to operate a company-owned 15-passenger van.
• Have a current driver’s license, an acceptable driving record, and current auto insurance.
• Have reliable transportation to transport clients in a personal vehicle.
• Ability to meet the stated sedentary physical requirements: exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently.

Responsibilities

• Provide community-based mental health services, including assessment, diagnosis, treatment planning, and implementation of interventions.
• Collaborate with clients, families, and stakeholders to develop and implement individualized treatment plans addressing client needs and goals.
• Use a strengths-based approach that promotes empowerment, skill-building, and resilience, incorporating evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, and skills based in CBT and DBT approaches.
• Provide behavioral interventions, including motivational interviewing, operant conditioning, interpersonal and group dynamics, cognitive processing, and other evidence-based interventions.
• Coordinate care with primary care physicians, psychiatrists, schools, community organizations, and other service providers.
• Maintain accurate and timely records of client interactions, treatments, and progress in accordance with organizational policies and procedures.
• Participate in staff development, training, and education programs to strengthen knowledge and skills related to youth mental health services.
• Contribute to quality improvement initiatives, including data collection, analysis, and reporting.
• Work collaboratively with case managers, therapists, support staff, and other team members to coordinate client care and support.
• Develop and maintain relationships with parents, teachers, counselors, and other professionals involved in clients’ care.
• Prepare for and facilitate PSR group sessions as appropriate to client treatment plan goals.
• Support clients in adapting to community living and connect them with local resources and support networks.
• Apply knowledge of the basic elements, theory, core processes, and services of the ACT model and ACT teams.

Benefits

• Paid time off for full-time employees.
• Health, dental, vision, retirement, and life benefits for full-time employees.
• Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work-related travel.
• Employee discounts on hotels, theme parks, attractions, and college tuition.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• A workplace culture that promotes employee wellbeing, health, and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level