Community Support Specialist

Brightli • Indianapolis, IN

3d • Onsite

About The Position

The Community Support Specialist provides community-based mental health services to children, adolescents, and/or adults, helping clients adapt to community living and build wellbeing, independence, stability, and resilience. The role includes assessment, diagnosis, treatment planning, and intervention, using personalized plans and strengths-based, evidence-based approaches. The specialist connects clients with local resources and coordinates care with families, service providers, and other stakeholders.

The position is part of the Crisis Services department in Indianapolis, Indiana. It involves maintaining timely client records, contributing to quality improvement and staff development, collaborating with a multidisciplinary team, and preparing and facilitating PSR group sessions when relevant to treatment goals. The role requires a current driver’s license, acceptable driving record, current auto insurance, and reliable transportation for transporting clients. Minimum age requirements apply when operating company-owned vehicles.

Requirements

• A bachelor’s degree in Psychology, Social Work, or another specialized human services field; or a bachelor’s degree in an unrelated field plus two years of related work experience; or any four-year combination of higher education and two years of related work experience; or an Associate of Applied Science in Behavioral Health Support; or four years of qualifying experience.
• Qualifying experience must include delivering services to individuals with mental health disorders, substance use disorders, or developmental disabilities.
• Qualifying experience must include some combination of providing one-on-one or group rehabilitation, habilitation, recovery, or resiliency services; teaching and modeling coping and management skills while encouraging use of natural resources; supporting employment or functioning in family, school, and community settings; or assisting individuals in meeting treatment plan goals.
• At least 21 years of age to operate a company-owned vehicle.
• At least 23 years of age to operate a company-owned 15-passenger van.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Reliable transportation for transporting clients in a personal vehicle.

Responsibilities

• Provide community-based mental health services, including assessment, diagnosis, treatment planning, and implementation of interventions.
• Collaborate with clients, families, and stakeholders to develop and implement individualized treatment plans.
• Use strengths-based and evidence-based approaches, including Motivational Interviewing, positive reinforcement, trauma-informed strategies, and skills based in CBT and DBT.
• Provide behavioral interventions such as motivational interviewing, operant conditioning, interpersonal and group dynamics, and cognitive processing.
• Coordinate care with primary care physicians, psychiatrists, schools, community organizations, and other service providers.
• Maintain accurate and timely records of client interactions, treatments, and progress in accordance with organizational policies and procedures.
• Participate in staff development, training, and education related to youth mental health services.
• Contribute to quality improvement initiatives, including data collection, analysis, and reporting.
• Collaborate with case managers, therapists, and support staff to coordinate client care and support.
• Develop and maintain relationships with parents, teachers, counselors, and other professionals involved in client care.
• Prepare for and facilitate PSR group sessions as appropriate to client treatment plan goals.
• Apply knowledge of ACT principles, core processes, and services provided by ACT teams.

Benefits

• Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work-related travel.
• Employee discounts on hotels, theme parks, attractions, and college tuition.
• Paid time off for full-time employees.
• Health, dental, vision, retirement, life, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level