Community Support Specialist

Brightli•Kirksville, MO

About The Position

The Community Support Specialist provides personalized, community-based mental health services to help clients achieve greater independence and wellbeing. The role works directly with clients to develop and implement care plans and collaborates with families, healthcare providers, and community organizations to provide holistic support. The position also contributes to staff development and quality improvement initiatives. The role is based in Kirksville, Missouri, and is full-time, Monday through Friday. Applicants must have a valid driver’s license and auto insurance. Brightli describes its mission as improving client care, sharing resources to reduce the financial burden on community mental health centers, advocating for increased access to mental health and substance-use care, and helping evolve the behavioral health industry. The organization encourages applications from people with varied backgrounds and experiences and is an equal employment opportunity employer. Burrell Behavioral Health is a smoke- and tobacco-free workplace.

Requirements

A bachelor’s degree in Psychology, Social Work, or a related human services field; or a bachelor’s degree in an unrelated field plus two years of qualifying experience; or any four-year combination of higher education and related experience; or an associate’s degree in Behavioral Health Support; or four years of qualifying experience.
Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include skill-building, group or one-on-one support, recovery-focused coaching, or assistance with community functioning and employment.
Possess a valid driver’s license and auto insurance.
Strong interpersonal and communication skills.
Ability to problem-solve and think critically.
Self-motivated and organized.
Comfort working independently and as part of a team.
Ability to navigate and coordinate community-based resources.
Proficiency in maintaining accurate and timely documentation.

Responsibilities

Provide community-based mental health services, including assessment, diagnosis, treatment planning, and implementation of interventions.
Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans.
Use a strengths-based approach and evidence-based practices, including Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT.
Provide behavioral interventions using methods such as cognitive processing, operant conditioning, and group dynamics.
Coordinate care with external providers, including physicians, psychiatrists, schools, and community organizations.
Maintain accurate and timely documentation of services and client progress.
Facilitate Psychosocial Rehabilitation (PSR) group sessions aligned with treatment plan goals.
Participate in ongoing staff development and training.
Contribute to quality improvement initiatives through data collection and reporting.
Build and maintain collaborative relationships with families, schools, and community supports.

Benefits

29 days of paid time off (PTO).
Employee benefits package, including health, dental, vision, retirement, and life benefits.
Competitive 403(b) retirement savings plan with up to 5% match for part-time and full-time employees.
Company-paid basic life insurance.
Emergency Medical Leave Program.
Flexible Spending Accounts for healthcare and dependent child-care.
Health & Wellness Program.
Employee Assistance Program (EAP).
Employee Discount Program.
Initial, ongoing, comprehensive, and supportive training.
Career mobility and advancement opportunities, including promotion from within.
A welcoming, warm, supportive work culture that promotes employee wellbeing.