Community Support Specialist

Greater Nashua Mental Health • Nashua, NH

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About The Position

Greater Nashua Mental Health is seeking a Community Support Specialist to provide community-based support to individuals working toward recovery from mental health and co-occurring conditions. The role focuses on building engagement, supporting independence, and helping clients improve functioning in their natural environments through individualized, strengths-based interventions.

The specialist provides direct services in clients’ homes and community settings, maintains a caseload and productivity expectations, and uses outreach to reconnect clients who have disengaged from treatment. The role involves accurate documentation, collaboration with multidisciplinary teams, participation in meetings, supervision, and training, and support for clients’ life skills, resource access, and recovery goals. The specialist also maintains schedules and EMR records and completes mileage and expense reports.

Requirements

• Associate’s degree in Psychology or a related field.
• At least 2 years of experience in human services or behavioral health.
• Knowledge of mental health conditions and recovery-oriented practices.
• Strong communication, interpersonal, and engagement skills.
• Ability to work independently and collaboratively within a team environment.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to exercise sound judgment and maintain professional boundaries.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Provide direct, community-based support to individuals in their homes and community settings.
• Engage clients using evidence-based interventions such as Motivational Interviewing.
• Maintain a caseload and meet productivity expectations for direct client service hours.
• Conduct outreach to re-engage clients who have disengaged from treatment.
• Complete accurate and timely documentation for services and outreach activities.
• Collaborate with multidisciplinary teams to support coordinated, client-centered care.
• Participate in team meetings, supervision, and ongoing training activities.
• Maintain schedules and document services in the Electronic Medical Record (EMR).
• Support clients in building life skills, accessing resources, and achieving recovery goals.
• Complete mileage and expense reporting in a timely manner.
• Perform additional duties or special projects as assigned.

Benefits

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree