Community Support Specialist
About The Position
TeamBuilders is a community-based behavioral health organization that provides care to adults, children, and families. The Community Support Specialist (CSS) works as part of a multidisciplinary treatment team to provide Comprehensive Community Support Services (CCSS), Behavioral Respite Care (RSP), and/or Psychosocial Rehabilitation (PSR) services. The CSS provides direct support, advocacy, and assistance to people experiencing behavioral health challenges who meet New Mexico state criteria for Severe Mental Illness (SMI), Serious Emotional Disturbance (SED), and co-occurring disorders (COD). The CSS supports clients and families in achieving wellness, independence, and stability in their community by connecting them with services, encouraging skill development, and supporting recovery goals. The role involves collaboration with behavioral health professionals, families, and community resources and partners. Services may be provided in schools, homes, and community settings. TeamBuilders promotes work-life balance and creativity and offers staff supervision and training opportunities. The organization expects excellence in service to the community and encourages employees to pursue passions and educational opportunities.
Requirements
- Meet one of the following education and experience requirements: bachelor’s degree in a human services-related field plus one year of experience working with adults with SMI; associate degree in a human services-related field plus two years of experience working with adults with SMI; high school diploma or GED plus three years of experience working with adults with SMI; or meet the State of New Mexico minimum requirements for a Certified Peer Specialist (CPS).
- Experience working with individuals impacted by mental health, substance use, or co-occurring disorders.
- Obtain criminal records clearance at the local, state, and FBI levels.
- Maintain First Aid and CPR certifications.
- Maintain Crisis Prevention Intervention (CPI) certification.
- Demonstrated skills in teaching curriculum to consumer family members.
- Valid driver’s license, reliable transportation, and current auto insurance.
- Willingness and ability to travel throughout the service area.
Responsibilities
- Follow and uphold TeamBuilders’ philosophy, policies, procedures, and standards of conduct.
- Comply with program service requirements and state regulations for providing care to children with SED, adults with SMI, and individuals with COD and other chronic health conditions.
- Build helping partnerships with clients and collateral practitioners, including educational professionals, corrections personnel, child welfare workers, and natural supports, to accomplish service goals and objectives.
- Set and maintain professional boundaries to protect client safety and preserve the helping role.
- Complete and document initial mental health or functional assessments identifying strengths, needs, and barriers within 72 hours of service rendering.
- Document service activities within 24 hours of service rendering.
- Complete and update service plans and team meeting forms as required, including service plans within 72 hours of service rendering.
- Seek program or clinical supervision immediately regarding incidents, complete incident reports according to agency policy, and submit documentation in a timely manner.
- Attend and participate in weekly supervision meetings, staff meetings, clinical seminars, training sessions, and CQI meetings as assigned.
- Initiate, complete, update, and maintain client documentation in accordance with agency and applicable state and federal standards.
- Coordinate, facilitate, and participate in team meetings to review client progress and needs.
- Submit completed documentation in a timely manner for billing and CQI purposes.
- Provide school-, home-, and community-based support services as needed or directed.
- Seek consultation and assistance when needed.
- Perform additional duties as assigned.
Benefits
- TeamBuilders offers supervision and training opportunities to all staff.
- TeamBuilders promotes work-life balance and creativity and encourages employees to pursue educational opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
