Community Standards Coordinator - Part-time

CCMC • Round Rock, TX

1d

About The Position

CCMC is a community management company specializing in master-planned communities, with a focus on resident-centered service and the values of Integrity, Respect, Service, and Community. The Community Standards Coordinator provides customer service to residents and responds to inquiries by phone and email, including sharing general information about HOA governing documents and violations. The role conducts property inspections, documents deed-restriction violations, and assists homeowners with the Architectural Review process.

Requirements

• Be professional and adaptable, with good time-management and organizational skills.
• Demonstrate the ability to maintain the confidentiality of business matters.
• Be self-motivated, dependable, organized, and efficient, with excellent problem-solving skills.
• Have strong working knowledge of Microsoft Office programs such as Outlook, Word, and Excel.
• Communicate effectively orally and in writing, with high attention to detail.
• Have an excellent telephone manner and a commitment to high-quality customer service.
• Have a valid driver’s license in the state of employment and reliable transportation; a personal vehicle may be required for certain responsibilities.
• Be available for a flexible schedule based on site needs, including possible evenings and weekends.
• Pass a pre-employment drug screen and background check.
• If driving is required, maintain a valid license for the class of vehicle, a clean motor vehicle report, and current automobile insurance at statutory limits; promptly notify Human Resources of changes to motor vehicle standing.
• Be able to walk long distances across grounds in various weather conditions.
• Occasionally lift and carry supplies or equipment weighing up to 25 pounds.
• Be able to sit or stand for extended periods during meetings or events.
• Have manual dexterity to use technology, including computers and mobile devices.
• Be able to operate a vehicle to perform certain job functions.

Nice To Haves

• CAM license preferred; required in Florida, Georgia, and Nevada within six months of hire.

Responsibilities

• Maintain a high degree of customer service in resident inquiries and interactions.
• Answer phone calls and emails and provide general information about HOA governing documents and violations.
• Conduct community drives and inspections of residential properties.
• Issue deed-restriction violations, particularly concerning property maintenance and aesthetics.
• Document, photograph, and record violations.
• Assist homeowners with the Architectural Review process.
• Prepare applications for committee review.
• Drive a vehicle to perform certain job functions when required.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• Part-time employees may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with automatic enrollment and a 30% company match on the first 10% of contributions.
• Competitive pay, depending on experience.
• Flexible part-time schedule.
• A caring team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed