Community Standards Coordinator

CCMC • Loxahatchee, FL

22h

About The Position

CCMC is a community management company specializing in master-planned communities. The Community Standards Coordinator maintains a high degree of customer service in resident inquiries and interactions, answers phone calls and emails, and provides general information about HOA governing documents and violations. The role supports a community with amenities including a clubhouse, pools, trails, a farm, a community garden, and a central lake.

Requirements

• Be professional and adaptable, with good time-management and organizational skills.
• Demonstrate the ability to maintain the confidentiality of business matters.
• Be self-motivated, dependable, organized, and efficient, with excellent problem-solving skills.
• Have a strong working knowledge of MS Office programs such as Outlook, Word, and Excel.
• Communicate effectively orally and in writing, with high attention to detail.
• Have an excellent telephone manner and a commitment to the highest possible customer service.
• Have a valid driver’s license in the state of employment and reliable transportation; a personal vehicle may be required for certain responsibilities.
• Be available to work a flexible schedule to meet site needs as determined by the Community Manager, including possible evenings and weekends.
• Pass a pre-employment drug screen and background check.
• If driving is required, hold a valid state driver’s license for the class of vehicle driven, maintain a clean motor vehicle report and current automobile insurance at statutory limits, and notify Human Resources of any change in motor vehicle standing.

Nice To Haves

• CAM license preferred; required in Florida, Georgia, and Nevada within six months of hire.

Responsibilities

• Conduct community drives and inspections of residential properties.
• Issue deed-restriction violations, with specific reference to property maintenance and aesthetics.
• Document, photograph, and record violations.
• Assist homeowners with the Architectural Review process.
• Prepare applications for committee review.
• Answer phone calls and emails and provide general information about HOA governing documents and violations.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid time off for vacation, holidays, medical, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Support programs, including Employee Assistance Program and Calm Health.
• Optional short- and long-term disability, life insurance, and pet insurance.
• A caring team dedicated to employee success.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed