Community Service Tech ( Affordable Housing & Multifamily )
About The Position
The Community Service Technician maintains the physical condition and appearance of the assigned site. Day-to-day duties are determined by the service manager, taking into account the technician’s skills, experience, and career goals as well as the property’s operational needs. Depending on the community assignment, the technician may be required to perform Community Service Supervisor duties. The technician provides courteous and professional service to residents, completes maintenance and repair work, and maintains common areas, grounds, and building systems. The role requires a range of trade skills, adherence to company safety programs, completion of in-house training within the first 90 days, and regular availability for overtime and on-call schedules. While on call, the technician must respond within 15 minutes and be on the assigned community premises within 30 minutes.
Requirements
- High school diploma or GED.
- Minimum of three years of related experience.
- Knowledge of a variety of skilled trades, including construction and installation, repair, and maintenance; minor carpentry and plumbing; mechanical and electrical work; and household appliances.
- Ability to frame and finish walls, doorways, roofs, and other wooden structures; install and repair sinks, drains, and toilets; inspect, clean, and lubricate mechanical equipment parts; and perform basic welding and metal work.
- HVAC/Freon Recovery Certification.
- EPA Refrigerant Certification.
- Certified Pool Operator (CPO) certification.
- Valid driver’s license.
- Any other certifications required by state and federal law.
- Ability to respond to on-call requests within 15 minutes and be on the assigned community premises within 30 minutes.
Nice To Haves
- Trade school education.
Responsibilities
- Provide prompt, courteous, and professional service to residents and follow up on service requests to ensure customer satisfaction.
- Perform maintenance work for make-ready units, service requests, and repairs as directed.
- Install major appliances and complete other tasks assigned by the Community Service Supervisor.
- Clean, inspect, and maintain the appearance of the community, common areas, grounds, and building systems.
- Correct deficiencies or report them to supervisors.
- Adhere to the company’s safety programs.
- Complete in-house training within the first 90 days of employment.
- Work overtime and on-call schedules as regularly required; respond to on-call requests within 15 minutes and arrive at the assigned apartment community within 30 minutes.
- When assigned, perform the duties of the Community Service Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
