Community Service Tech ( Affordable Housing & Multifamily )

Columbia Residential Properties•Tallahassee, FL

About The Position

The Community Service Technician maintains the physical condition and appearance of the assigned site and performs day-to-day duties based on the service manager’s direction, the technician’s skills and experience, career goals, and the property’s operational needs. Depending on the community assignment, the technician may be required to perform duties of the Community Service Supervisor. The role provides prompt, courteous, and professional service to residents; completes maintenance and make-ready work; and helps maintain the community’s common areas, grounds, and building systems. The technician follows company safety programs and may be assigned additional duties within the scope of the work, with little or no advance notice. The position regularly involves outdoor exposure, overtime, and on-call schedules. While on call, the technician must respond to calls within 15 minutes and arrive at the assigned apartment community within 30 minutes.

Requirements

High school graduate or GED for consideration.
Minimum of three years of related experience.
Knowledge of a variety of skilled trades, including construction and installation, repair, and maintenance.
Knowledge or experience in minor carpentry, minor plumbing, mechanical and electrical work, and household appliances.
Ability to frame and finish walls, doorways, roofs, and other wooden structures.
Ability to install and repair sinks, drains, and toilets.
Ability to inspect, clean, and lubricate mechanical equipment parts.
Ability to perform basic welding and metal work.
Valid driver’s license.
Ability to meet on-call response requirements: respond within 15 minutes and arrive at the assigned apartment community within 30 minutes.
Ability to work overtime and on-call schedules.
Completion of in-house training within the first 90 days of employment.
Ability to use proper lifting techniques and wear safety equipment, and to follow MSDS and general safety training.

Nice To Haves

Trade school education.
HVAC/Freon Recovery Certification.
EPA Refrigerant Certification.
CPO (Certified Pool Operator) certification.
Other certifications required by state and federal law.

Responsibilities

Provide prompt, courteous, and professional service to residents and follow up on service requests to ensure customer satisfaction.
Perform maintenance work for make-ready units as directed.
Complete service requests and repairs as directed.
Install major appliances and perform other tasks assigned by the Community Service Supervisor.
Clean, inspect, and maintain the physical appearance of the community, common areas, grounds, and building systems.
Correct deficiencies or report them to supervisors.
Adhere to company safety programs.
Complete in-house training within the first 90 days of employment.
Work overtime and on-call schedules as required; while on call, respond to calls within 15 minutes and arrive at the assigned community within 30 minutes.
Perform duties of the Community Service Supervisor when required by the community assignment.