Assistant Community Manager ( Multifamily & Affordable Housing )

Columbia Residential Properties•Atlanta, GA

About The Position

The Assistant Community Manager assists the Community Manager with the day-to-day operations of an apartment community, including administration, leasing, accounting, bookkeeping, service, and resident relations. The role has primary responsibility for collecting and posting all income due to the property. The position also supports affordable housing operations, including resident recertifications, health and safety inspections, and site-based waiting lists. It contributes to leasing, marketing, and operational improvements. The employer’s mission is to provide quality affordable housing for low- and moderate-income families and an environment where team members can excel and be recognized for their accomplishments.

Requirements

High school diploma or GED.
One to two years of related experience.
Sales and customer service experience or knowledge.
Complete in-house training within the first 90 days of employment.
Demonstrate a pleasant demeanor, a desire for success, and behavior consistent with the company’s vision, mission, and core values.

Nice To Haves

Associate degree or equivalent from a two-year college or technical school.
Property management software experience.
Low Income Housing Tax Credit (LIHTC) experience.

Responsibilities

Collect and accurately post rent and other revenue payments, and make daily deposits.
Update the property management software system daily to provide timely information about property activity and profitability.
Implement eviction and dispossessory warrant procedures in accordance with company policies, procedures, and state law.
Prepare accounting and month-end reports, including financial accounting statements, according to company policies and procedures.
Process accounts payable according to standard operating procedures.
Process previous residents’ files after apartment inspections and prepare invoices for damage repairs.
Build positive relationships with residents and resolve issues to help make the property a pleasant place to live.
Answer phone calls, provide information or refer callers to the appropriate person, and, as needed, pre-qualify prospective residents, show apartments, and lease apartments.
Conduct or coordinate annual and interim resident recertifications and annual health and safety inspections.
Input and process site-based waiting lists.
Develop apartment-leasing marketing strategies, establish goals for the Community Leasing Specialist, and suggest ways to improve operations and profitability.