Community Sales Manager (CSMT)- Pahrump

Taylor Morrison•Las Vegas, NV

About The Position

Taylor Morrison is hiring Community Sales Managers through a Community Sales Manager in Training (CSMT) program. The training duration is tailored to each candidate’s background, experience, and abilities and may range from two weeks to one year. Trainees learn about the company’s homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management. They shadow experienced Community Sales Managers and complete assigned readings, online courses, and other training activities. The role develops knowledge of product features and benefits, sales techniques, customer relationship management, and performance improvement. Trainees learn to identify customer needs, present solutions, handle objections, negotiate, follow up with prospects, respond to inquiries, resolve issues, and use CRM tools to track customer interactions and manage accounts. They participate in evaluations and feedback sessions, set development goals, and track progress. Other duties may be assigned. This is a non-exempt position with a stated salary of $25 per hour. Employees are required to keep a time record and are eligible for overtime pay. The role requires daily reporting to a division or corporate office or community and adherence to a schedule. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.

Requirements

  • Active real estate license where applicable by state.
  • Proficiency with Microsoft applications, including Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
  • Strong organizational and documentation skills.
  • Customer-service orientation and commitment to prioritizing customers.
  • Ability to be flexible and prioritize tasks to meet deadlines.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills.

Responsibilities

  • Participate in training sessions covering homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management.
  • Shadow experienced Community Sales Managers to observe best practices and gain practical sales-process experience.
  • Complete assigned reading materials, online courses, and other training activities.
  • Learn the features and benefits of homes and communities and explain how offerings meet customer needs and address pain points.
  • Learn and practice prospecting, presenting solutions, handling objections, closing deals, communication, active listening, and negotiation.
  • Learn to build and maintain customer relationships, follow up with prospects, respond to inquiries, and resolve issues in a timely manner.
  • Use CRM tools to track customer interactions and manage accounts.
  • Participate in performance evaluations and feedback sessions, set personal development goals, and track progress.
  • Report daily to a division or corporate office or community and adhere to the schedule.
  • Comply with company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Medical, dental, vision, and prescription drug coverage
  • 401(k) with company matching contributions
  • Flexible spending accounts
  • Disability programs
  • Employee and dependent life insurance
  • Vacation and company holidays
  • Tuition reimbursement
  • Employee home purchase rebate program
  • Home mortgage program
  • Employee assistance program
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