Community Sales Manager (in Training)

Taylor Morrison•Frisco, TX

22h

About The Position

Taylor Morrison is hiring Community Sales Managers, with all new hires beginning as Community Sales Managers in Training (CSMT). The role starts at $25.00 per hour during training; after successful completion of training, compensation is commission plus a draw. Training duration is tailored to the individual’s background, experience, and abilities and may range from two weeks to a full year. This position is being considered for future opportunities, eight weeks or beyond, as the company works toward opening communities in Ponder, Fort Worth, Burleson, Anna, and other locations. The trainee program provides instruction on Taylor Morrison homes and communities, using finance as a sales tool, sales purchase agreements, CRM-based prospecting, and community management. Trainees learn product features and benefits, sales techniques, customer relationship management, and how to build customer relationships throughout the home-buying process. They shadow experienced Community Sales Managers and complete assigned reading, online courses, and other training activities. Performance evaluations and feedback support goal-setting and ongoing development. The role is non-exempt for wage-hour purposes. The employee must keep a time record and is eligible for overtime pay. Taylor Morrison experience and/or successful completion of the training program may override required education and/or experience requirements.

Requirements

Active real estate license where applicable by state.
Proficiency with Microsoft software applications, including Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
Strong organizational and documentation skills.
Customer-service orientation and commitment to making the customer the number one priority.
Ability to be flexible and prioritize tasks to meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Ability to access, input, and retrieve information from a computer and/or electronic device.
Ability to have face-to-face conversations with customers, co-workers, and higher-level managers.
Ability to sit or stand for long periods and move around the work environment as needed.
Ability to operate a motor vehicle if applicable.
Ability to remain stationary for up to 50% of the time, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
Maintain a time record; the position is non-exempt and eligible for overtime pay.

Responsibilities

Participate in training on homes and communities, finance as a sales tool, sales purchase agreements, CRM-based prospecting, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
Complete assigned reading materials, online courses, and other training activities.
Learn home and community features and benefits, and explain how offerings meet customer needs and address pain points.
Learn and practice prospecting, presenting solutions, handling objections, closing, communication, active listening, and negotiation.
Build and maintain customer relationships; follow up with prospects, address inquiries, and resolve issues in a timely manner.
Use CRM tools to track customer interactions and manage accounts.
Participate in performance evaluations and feedback sessions, set development goals, track progress, and continually improve.
Report to the Division/Corporate Office/Community daily and adhere to the schedule.
Comply with company policies and procedures.
Perform other duties as assigned.