Community Sales Manager (in Training)

Taylor Morrison•Frisco, TX

About The Position

Taylor Morrison is hiring Community Sales Managers, with all new hires beginning as Community Sales Managers in Training (CSMT). The role provides formalized training tailored to the trainee’s background, experience, and abilities; training may last from two weeks to a full year. Training compensation is $25.00 per hour. After successful completion of training, compensation transitions to commission plus draw. The training program prepares employees to support the home-buying process and deliver customer experiences. Trainees learn about Taylor Morrison homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, community management, product features and benefits, sales techniques, customer relationship management, and performance improvement. This position is being considered for a future opportunity, described as eight weeks or beyond, as Taylor Morrison works toward opening communities in Ponder, Fort Worth, Burleson, Anna, and other locations. The role is non-exempt, requires timekeeping, and is eligible for overtime pay. Employees report daily to a division office, corporate office, or community and adhere to a schedule. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Requirements

Active real estate license where applicable by state.
Proficiency with Microsoft Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
Strong organizational and documentation skills.
Customer-service orientation and a belief that the customer is the number one priority.
Ability to be flexible and prioritize tasks to meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Ability to remain stationary up to 50% of the time; frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Ability to sit or stand for long periods and move around the work environment as needed.
Ability to operate a motor vehicle if applicable.

Responsibilities

Participate in training sessions covering homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
Complete assigned reading materials, online courses, and other training activities.
Learn home and community features and benefits, understand how offerings meet customer needs, and articulate value propositions to potential customers.
Learn and practice prospecting, presenting solutions, handling objections, closing deals, communication, active listening, and negotiation.
Learn to build and maintain customer relationships, follow up with prospects, address customer inquiries, resolve issues promptly, and use CRM tools to track interactions and manage accounts.
Participate in performance evaluations and feedback sessions, set development goals, track progress, and continuously improve sales skills.
Perform other duties as assigned.
Report daily to a division office, corporate office, or community and adhere to the schedule.
Access, input, and retrieve information using a computer or electronic device; have face-to-face conversations with customers, coworkers, and higher-level managers; and operate a motor vehicle if applicable.
Comply with company policies and procedures.