Community Sales Manager (In Training)/Greely, CO

Taylor Morrison•Englewood, CO
•Onsite

About The Position

Taylor Morrison hires new Community Sales Managers as Community Sales Managers in Training (CSMTs), providing formalized training tailored to each trainee’s background, experience, and abilities. Training may last from two weeks to one year. Trainees earn $25.00 per hour during training; after successful completion of training, compensation is commission plus draw. The role is based in Greely, Colorado, and focuses on learning the home sales process and delivering an exceptional customer experience. The position is non-exempt and requires recording work time; overtime pay eligibility applies. Training includes learning about Taylor Morrison homes and communities, financing as a sales tool, sales purchase agreements, CRM-based prospecting, and community management. Trainees shadow experienced Community Sales Managers, complete assigned reading and online courses, learn product features and benefits, develop sales and customer relationship skills, and take part in performance evaluations and goal setting. Other duties may be assigned. The role requires reporting daily to the division, corporate office, or community and adhering to a schedule. It involves computer and electronic-device use, face-to-face communication with customers and colleagues, and moving around the work environment. Driving may be required if applicable. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Active real estate license where applicable by state.
  • Proficiency with Microsoft Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
  • Strong organizational and documentation skills.
  • Customer-service orientation and commitment to prioritizing customer needs.
  • Ability to be flexible and prioritize tasks to meet deadlines.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills.
  • Ability to remain stationary for up to 50% of the time.
  • Ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Responsibilities

  • Participate in training on Taylor Morrison homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management.
  • Shadow experienced Community Sales Managers to learn best practices and gain practical sales-process experience.
  • Complete assigned reading, online courses, and other training activities.
  • Learn home and community features and benefits, understand customer needs, and explain product and service value propositions to potential customers.
  • Learn and practice prospecting, presenting solutions, handling objections, closing, communication, active listening, and negotiation.
  • Learn to build and maintain customer relationships, follow up with prospects, respond to inquiries, resolve issues, and use CRM tools to track interactions and manage accounts.
  • Participate in performance evaluations and feedback sessions, set personal development goals, track progress, and continually improve sales skills.
  • Report daily to the division, corporate office, or community and adhere to the schedule.
  • Access, input, and retrieve information using a computer or electronic device; communicate face to face with customers, coworkers, and managers; and move around the work environment as needed.
  • Operate a motor vehicle if applicable and comply with company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Medical, dental, vision, and prescription drug coverage
  • 401(k) with company matching contributions
  • Flexible spending accounts
  • Disability programs
  • Employee and dependent life insurance
  • Vacation and company holidays
  • Tuition reimbursement
  • Employee home purchase rebate program
  • Home mortgage program
  • Employee Assistance Program (EAP)
  • Paid sick leave for Colorado employees
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