Community Manager-in-Training

Yes Communities•Des Plaines, IL

About The Position

The Community Manager-in-Training learns to lead and manage key operations across communities in an assigned region, including rent collection, supply management, and team development. Under the guidance of a supervisor, the role assists the Community Manager as a liaison for residents, addresses complaints, and supports resident satisfaction. The position also assists with decisions related to financial performance and community safety.

Requirements

  • Excellent oral and written communication skills.
  • Versatility and ability to adapt to changing needs of assigned communities.
  • Self-motivated and independent, with the ability to work with minimal supervision.
  • Strong leadership and decision-making skills.
  • Demonstrated ability to motivate and manage team performance.
  • Computer skills, including Microsoft Office software products.
  • Team-oriented, with an ability to build community with team members.
  • Obtain or transfer applicable state-specific licensing within 90 days of employment.
  • Valid in-state driver’s license.
  • High school diploma or equivalent.

Nice To Haves

  • Property management or equivalent experience is preferred.

Responsibilities

  • Travel to and support assigned communities while learning company policies and procedures.
  • Manage marketing and advertising plans, conduct market surveys, and oversee sales and leasing of community inventory to maximize occupancy.
  • Assist with rent collection, evictions, utility cutoffs, and issuing resident non-compliance notices.
  • Resolve resident communications and concerns professionally.
  • Provide hands-on leadership and management support to team members.
  • Assist with recruiting, training, and developing team members as needed.
  • Create and maintain a positive community environment, including resident activities and regional events.
  • Develop and maintain positive relationships with cities, municipalities, and counties.
  • Create and ensure a safe work environment.
  • Protect and maintain company assets and budgets through consistent property audits.
  • Build vendor relationships and ensure compliance with company policies and NetVendor registration.
  • Attend company meetings, training, and conferences as requested by management.
  • Perform additional duties assigned by the Regional Manager; duties are subject to change.
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