COMMUNITY RESOURCE NAVIGATOR

NORTH OLYMPIC HEALTHCARE NETWORK•Port Angeles, WA

1d•$20 - $22•Onsite

About The Position

Community Resource Navigators are an essential component of the patient-centered, integrated health care model. Community Resource Navigators work with patients to assist in addressing non-clinical barriers to their care. These navigators focus on connecting patients to community resources that may be needed to support the overall care of the patient. This position works in collaboration with providers and clinical staff to address these non-clinical needs of the patient.

Requirements

High School graduate required
Previous medical setting experience with patient interaction preferred but not required
Completion of training in the Washington Health Insurance Exchange
Demonstrated compassion for people and an understanding of cultural and socioeconomic barriers
Desire to work with a community health center patient population
Excellent communication and relationship-building skills
Superior organizational skills
Ability and desire to take initiative and problem-solve
Excellent computer skills
Uphold the mission, values, and principles of the organization
Create and maintain a positive culture.

Nice To Haves

AA, BA or BS preferred

Responsibilities

Interacts and engages patients regarding resource needs (i.e.) food bank, housing, energy assistance, homeless services, etc.
Assists in arranging transportation services and/or interpretation services when needed
Facilitates and assists with connecting patients to financial support resources such as, Patient Assistance Programs
Assists patients with completing forms/paperwork if needed
Assists patients in signing up for health insurance through the Washington Health Exchange
Connects patients to programs and services such as community education services, parental support, employment training, etc.
Assists in bridging patients with others both in the community and internally for resources they may need which the Navigator cannot provide directly.
Works with patients by patient self-referral or by request of provider team after identifying an acute or chronic need
Keeps informed about changes in community resources.
Collaborates with Community Liaison about new resources and developing community partnerships with NOHN.
Other duties as assigned
Relationship builder, serving as a bridge between the healthcare team/providers, patients, and community resources.
Uphold the mission, values, and principles of the organization
Create and maintain a positive culture.