Community Resource Coordinator II

Centene Corporation • Remote-KS, KS

3d • $18 - $28

About The Position

The Community Resource Coordinator II supports community connection activities by helping members access community resources that support their care management journey and provide necessary care in a cost-effective manner. The coordinator shares information about known community resources and supports the care team in identifying members’ community support needs and providing health education as appropriate.

The role provides non-clinical outreach and support to members, including general health and non-medical assessments, referrals to appropriate care and services, and assistance resolving concerns. Outreach may be conducted by telephone or in person to locate hard-to-reach individuals and families. The position may include visits to members’ homes and community organizations. For home visits, the employee must reside in Kansas in Saline, Dickinson, Wabaunsee, Shawnee, or Geary County. Foster care experience is noted as a key detail.

Centene describes its work as helping people access care and improving the health of individuals, families, and communities. The company offers a comprehensive benefits package, with eligibility subject to program terms. Work schedules may be remote, hybrid, field, or office-based, depending on the arrangement.

Requirements

• High school diploma or GED.
• 1–2 years of related experience.
• Must reside in Kansas in Saline, Dickinson, Wabaunsee, Shawnee, or Geary County for home visits.
• Working knowledge of Social Determinants of Health (SDOH) barriers.

Nice To Haves

• Foster care experience.

Responsibilities

• Connect members to known community and care resources in a cost-effective manner.
• Support coordination of community outreach resources available to members and promote awareness of care and services.
• Assist members with inquiries about community and care resources and opportunities available to them.
• Support member-related correspondence and educational materials to facilitate successful community connections.
• Document and maintain community resources in accordance with standards of practice and health plan requirements.
• Assist the clinical team of nurses and social workers through outreach, community education, informal guidance, and member support.
• Conduct non-clinical general health assessments to refer members to appropriate care or services, resolve concerns on members’ behalf, and gather information for medical providers and organizational staff.
• Conduct non-medical assessments, including home safety and assessments of community and environmental resources, transportation, and employment, to support referrals, address concerns, and gather information for medical providers and organizational staff.
• Conduct telephone and/or in-person outreach to locate hard-to-reach individuals and families in the community.
• Visit individual homes and/or community organizations as needed.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive pay.
• Health insurance.
• 401(k) and stock purchase plans.
• Tuition reimbursement.
• Paid time off and holidays.
• Flexible approach to work, with remote, hybrid, field, or office work schedules.
• Total compensation may include additional forms of incentives; benefits and incentives may be subject to program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED