Community Resource Coordinator II

Centene Corporation • Bentonville, AR

9d • $18 - $28 • Remote

About The Position

The Community Resource Coordinator II supports community connection activities by linking members to community resources that support their care management journey and provide necessary care in a cost-effective manner. The coordinator shares known community resources with members and helps the care team identify community support and provide health education as appropriate.

This is a remote, community-based Community Health Worker position serving Benton County, Arkansas. Candidates must reside in Benton County and be available for face-to-face member outreach throughout the assigned area. The preferred schedule is 9:30 a.m.–6:00 p.m. Central Time. Prior CHW experience is preferred.

Requirements

• High school diploma or GED.
• 1–2 years of related experience.
• Must reside in Benton County, Arkansas.
• Must be available for face-to-face member outreach throughout the assigned area.
• Working knowledge of Social Determinants of Health (SDOH) barriers.

Nice To Haves

• Prior Community Health Worker (CHW) experience.

Responsibilities

• Connect members to known community and care resources in a cost-effective manner.
• Support the coordination of community outreach resources available to members and promote awareness of care and services.
• Respond to member inquiries about community and care resources and opportunities.
• Support member correspondence and educational materials to facilitate successful community connections.
• Document and maintain community resources in accordance with standards of practice, policies, and health plan requirements.
• Assist nurses and social workers with outreach, community education, informal guidance, and member support.
• Conduct non-clinical general health assessments to refer members to appropriate care or services, resolve concerns on their behalf, and gather information for medical providers and organizational staff.
• Conduct non-medical assessments, including home safety and assessments of community and environmental resources, transportation, and employment, to support referrals, resolve concerns, and gather information for medical providers and organizational staff.
• Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families in the community.
• Visit individual homes and/or community organizations as needed.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive pay.
• Health insurance.
• 401(k) and stock purchase plans.
• Tuition reimbursement.
• Paid time off and holidays.
• Flexible approach to work, with remote, hybrid, field, or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED