Community Resource Coordinator II

Centene Corporation • Remote-MO, MO

10d • $18 - $28 • Remote

About The Position

The Community Resource Coordinator II supports community connection activities by helping members access community resources and care services that support their care management journey in a cost-effective manner. The role shares known community resources with members and supports the care team in identifying community support and providing health education as appropriate. This position provides telephonic support to foster care members and may include visits to individual homes or community organizations. Applicants may work remotely from anywhere in Missouri.

Requirements

• High school diploma or GED.
• 1–2 years of related experience.
• Working knowledge of Social Determinants of Health (SDOH) barriers.

Nice To Haves

• Previous experience working with the foster care population is strongly preferred.

Responsibilities

• Help members connect with known community and care resources in a cost-effective manner.
• Support coordination of community outreach resources available to members and promote awareness of care and services.
• Respond to member inquiries about community and care resources and opportunities.
• Support member correspondence and prepare educational materials to facilitate successful community connections.
• Document and maintain community resources in accordance with standards of practice and health plan policies.
• Assist nurses and social workers with outreach, community education, informal guidance, and member support.
• Conduct non-clinical general health assessments to refer members to appropriate care or services, resolve concerns on members’ behalf, and gather information for medical providers and organizational staff.
• Conduct non-medical assessments, including home safety and assessments of community and environmental resources, transportation, and employment, to identify appropriate referrals, resolve concerns, and gather information for medical providers and staff.
• Conduct telephonic and/or in-person outreach to locate hard-to-reach individuals and families in the community.
• Visit individual homes and/or community organizations as needed.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive pay.
• Health insurance.
• 401(k) and stock purchase plans.
• Tuition reimbursement.
• Paid time off and holidays.
• Flexible approach to work, including remote, hybrid, field, or office schedules.
• Additional incentives may be included in total compensation, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED