Community Relationship Manager - Washington

Holon Health•Seattle, WA

1d•Remote

About The Position

Holon Health is seeking a mission-aligned, relationship-driven Community Relationship Manager to support growth across Washington. The role develops partnerships with community organizations, healthcare providers, health plans, and justice-system stakeholders, helping them understand Holon’s whole-person care model for people living with substance use disorder. The manager serves as a strategic partner to courts, probation departments, community organizations, and other stakeholders to help ensure programs reach the people who need them. The position also mentors the Client Acquisition team, develops training for justice and community partners, and drives regional growth. The role involves building and maintaining referral relationships, representing Holon in the community, and providing internal teams with feedback on industry trends and outreach strategy. Holon describes its culture as purpose-driven, collaborative, inclusive, and centered on empathy, integrity, and equity.

Requirements

Bachelor’s degree or equivalent professional experience.
Strong track record in account management, community engagement, outreach, or sales.
Demonstrated success managing teams and driving results.
Proficiency in CRM tools and virtual collaboration platforms.
Ability and willingness to travel throughout Washington.
Relationship-building skills grounded in curiosity, empathy, and professionalism.
Familiarity with the criminal justice system and/or community health landscape and their operational realities.
Ability to plan strategically and execute tactically.
Confidence and experience training and presenting to groups and individuals.
Organization, reliability, and motivation to do meaningful work.
Passion for equity, inclusion, and expanding access to care.

Nice To Haves

Experience in healthcare, behavioral health, or criminal justice sectors.
Experience with community organizations, healthcare providers, health plans, or justice-system partners.

Responsibilities

Build relationships with referral partners, including sober living homes, recovery residences, treatment providers, probation and parole offices, courts, diversion programs, and reentry organizations.
Serve as the primary point of contact for referral partners within the assigned territory.
Conduct in-person visits, presentations, and educational sessions to strengthen engagement.
Represent Holon at local and state conferences, coalition meetings, and community events.
Identify opportunities to co-host or participate in educational and community-based initiatives.
Act as a visible ambassador for Holon’s mission and model of care.
Track industry trends and provide feedback to internal teams to inform outreach strategy.
Foster an inclusive, equity-driven team culture through training, mentoring, and modeling.
Mentor the Client Acquisition team and develop training for justice and community partners.
Perform other duties as assigned.