Community Relations Sales Counselor - Senior Living

Senior Lifestyle•West Chester, PA

About The Position

The Community Relations Sales Counselor is responsible for leasing apartments and achieving move-in goals while maintaining a positive image of the community with referral sources, residents, and staff. The role focuses on timely inquiry follow-up, sales and occupancy targets, relationship-building, and community outreach. Senior living experience is preferred.

Requirements

  • Valid driver's license.
  • Detail-oriented, with care for accuracy.
  • Outgoing personality and ability to communicate with coworkers across departments, prospective residents, and family members.
  • Ability to meet deadlines and sales goals.
  • Excellent computer skills and ability to learn new software quickly.

Nice To Haves

  • Previous sales experience in the senior housing industry.
  • Senior living experience.

Responsibilities

  • Meet expectations for meaningful contacts, leases, and occupancy.
  • Respond to and follow up promptly and appropriately with walk-ins, phone inquiries, and mail inquiries.
  • Secure the budgeted number of move-ins and achieve monthly net gains.
  • Develop and maintain good working relationships with residents, families, and professional care providers.
  • Participate in community outreach to generate referrals needed to reach sales goals.
  • Report sales activity to the supervisor daily.
  • Consider every alternative before closing a lead and treat each inquiry as valuable.
  • Maintain the confidentiality of pertinent information.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Retirement benefits
  • Short-term disability
  • Long-term disability
  • Paid time off
  • Access to DailyPay to obtain earned but unpaid wages before the next payday
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