Community Relations Sales Counselor - Senior Living

Senior Lifestyle•West Chester, PA

About The Position

The Community Relations Sales Counselor is responsible for leasing apartments and achieving move-in goals while maintaining a positive image of the community with referral sources, residents, and staff. The role involves responding to inquiries, generating referrals through community outreach, building relationships with residents, families, and professional care providers, and reporting sales activity to a supervisor. Senior living experience is preferred.

Requirements

  • Valid driver's license.
  • Detail-oriented, with care for accuracy.
  • Outgoing personality and ability to communicate with coworkers across departments, prospective residents, and their family members.
  • Ability to meet deadlines and sales goals.
  • Excellent computer skills and ability to learn new software quickly.

Nice To Haves

  • Previous sales experience in the senior housing industry.
  • Senior living experience.

Responsibilities

  • Meet expectations for meaningful contacts, leases, and occupancy.
  • Respond to and follow up promptly and appropriately with walk-ins, phone inquiries, and mail inquiries.
  • Secure the budgeted number of move-ins and achieve monthly net gains.
  • Develop and maintain good working relationships with residents, families, and professional care providers.
  • Participate in community outreach to generate the referrals needed to reach sales goals.
  • Report sales activity to the supervisor daily.
  • Consider every alternative before closing a lead.
  • Treat each inquiry as valuable.
  • Maintain confidentiality of pertinent information.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Retirement benefits
  • Short-term disability
  • Long-term disability
  • Paid time off
  • Access to DailyPay to access earned, unpaid wages before the next payday
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