Community Relations Representative

CareMore Health•Cerritos, CA

2d•$88,900 - $133,350

About The Position

The Community Outreach and Relations Consultant advances CareMore Health's mission to deliver whole-person, value-based care by developing and executing community engagement strategies. The role builds relationships with members, community-based organizations, healthcare providers, advocacy groups, public agencies, and local stakeholders to improve healthcare access, advance health equity, and support preventive care and population health initiatives across assigned markets. Working independently, the consultant develops outreach strategies, cultivates community partnerships, identifies emerging community needs, and provides strategic guidance to internal stakeholders. The role translates community insights into actionable recommendations so programs, services, and engagement efforts respond to local populations while supporting organizational growth, member engagement, and quality outcomes.

Requirements

Bachelor's degree required.
4–6 years of experience in community relations, community outreach, public health, healthcare marketing, population health, nonprofit partnerships, healthcare operations, or a related field.
Advanced knowledge of community engagement strategies, stakeholder relationship management, partnership development, health equity, and public-facing healthcare outreach.
Demonstrated success independently managing community engagement programs, building strategic partnerships, and influencing stakeholders across diverse organizations without direct authority.
Experience interpreting community health data, engagement metrics, member feedback, market trends, and partner insights to develop recommendations that improve outreach effectiveness and healthcare access.
Proficiency with Microsoft Office Suite, CRM and stakeholder relationship management platforms, presentation software, event management systems, and reporting tools.
Excellent relationship-building, facilitation, public speaking, presentation, written communication, and cross-functional collaboration skills.
Strong understanding of social determinants of health, culturally responsive engagement, and strategies to reduce health disparities across diverse communities.
Demonstrated commitment to improving health outcomes through community partnerships, preventive care, member engagement, and whole-person care.

Nice To Haves

Master's degree in Public Health, Healthcare Administration, Communications, Social Work, or a related field.
Experience supporting value-based care, Medicare Advantage, Medicaid, managed care, care coordination, or population health initiatives.
Bilingual language skills based on market and community needs.

Responsibilities

Develop and execute community outreach and engagement strategies supporting value-based care, population health initiatives, and growth objectives across assigned markets and communities.
Build and sustain strategic relationships with community-based organizations, federally qualified health centers, faith-based organizations, senior centers, advocacy groups, social service agencies, public health departments, provider organizations, and civic leaders.
Represent CareMore Health at community events, health fairs, educational forums, coalition meetings, and stakeholder engagements, promoting its programs, preventive services, care management resources, and whole-person care.
Analyze community health trends, partner feedback, member insights, demographic data, social determinants of health, and engagement outcomes to identify ways to improve healthcare access, member experience, and community impact.
Partner with internal teams to align community engagement strategies with organizational priorities and local market needs.
Develop outreach plans, community partnership strategies, educational presentations, communication materials, stakeholder briefings, and event strategies for consistent, culturally responsive engagement.
Identify and cultivate partnerships that address barriers to care, including transportation, food insecurity, housing instability, and behavioral health needs.
Advise internal leadership on community dynamics, partnership opportunities, health equity initiatives, local market conditions, and emerging engagement risks.
Monitor outreach performance, partnership effectiveness, referral activity, and engagement metrics, and recommend improvements to program effectiveness and member participation.
Ensure outreach complies with organizational policies, regulatory requirements, and privacy standards, and follows culturally competent practices while reinforcing CareMore Health's mission and values.