Community Relations Representative
About The Position
The Community Relations Representative serves as a connection between the hospice team and healthcare professionals, patients, and families. The role builds referral partnerships, educates healthcare professionals about the hospice benefit, and increases community understanding of hospice care and support. Through relationship-building and community outreach, the representative helps connect patients and families with hospice care. The position develops relationships with healthcare providers and referral partners, creates territory plans to increase community awareness, generates qualified patient referrals, and identifies opportunities to expand the organization's presence. It also represents the hospice at community events, provides education about hospice and end-of-life services, advocates for earlier hospice access, and collaborates with clinical, operational, and branch leaders to support referrals, admissions, and sustainable growth.
Requirements
- At least two years of healthcare marketing, referral development, business development, or healthcare sales experience.
- Prior hospice experience is required.
- Strong understanding of consultative sales and relationship-building strategies.
- Knowledge of hospice, palliative care, post-acute care, or related healthcare services.
- Valid driver's license, reliable transportation, and a clean driving record.
- Excellent communication, presentation, and interpersonal skills.
Nice To Haves
- Hospice or home health business development experience.
- Established relationships within the local healthcare community.
- Ability to work independently and collaborate effectively with interdisciplinary teams.
- Passion for community outreach and improving access to compassionate end-of-life care.
Responsibilities
- Develop and strengthen relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, home health agencies, and other referral partners.
- Educate healthcare professionals about hospice eligibility, services, and the benefits of early hospice involvement.
- Build long-term partnerships based on trust, collaboration, and service.
- Develop strategic territory plans to increase awareness of Cadre Hospice in the community.
- Generate qualified patient referrals using consultative sales and relationship-building techniques.
- Identify opportunities to expand Cadre's presence and strengthen referral networks.
- Partner with branch leadership to support sustainable growth and increased patient access.
- Represent Cadre Hospice at community events, educational programs, and networking opportunities.
- Educate referral partners, patients, caregivers, and community organizations about hospice and end-of-life services.
- Advocate for earlier access to hospice care and help families understand their options.
- Work with clinical and operational leaders to support a seamless referral and admission experience.
- Communicate regularly about referral activity, market trends, and growth opportunities.
- Support branch initiatives and contribute to a positive patient and referral partner experience.
Benefits
- Opportunities for professional growth and development.
- Competitive compensation and comprehensive benefits; benefits vary by position and employment status.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
