Community Outreach Liaison

America Works of New York•New York, NY

3d•Onsite

About The Position

A socially-conscious company is seeking a Community Liaison for a Family Enrichment Center in Morningside/Hamilton Heights. The ideal candidate is self-motivated and excited to use their skills in outreach, community engagement, and relationship-building to promote the center and assist underserved families.

Requirements

Minimum of Bachelor's Degree
At least three (3) years of professional experience
Experience working with community-driven programs and working directly with children, youth, and families
Knowledge of and/or lived experience in the Morningside/Hamilton Heights area preferred
Outstanding people/interpersonal, community organizing, collaboration, and advocacy skills
Bilingual candidates strongly encouraged to apply
Outreach and canvassing skills/experience preferred
Ability to attend community and outreach events through the community
Proficiency in Microsoft Office, Salesforce, Microsoft Teams, and SharePoint preferred
Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Nice To Haves

Knowledge of Canva and social media management tools a plus

Responsibilities

Represent the Family Enrichment Center (FEC) and conduct outreach at community events and venues.
Build partnerships between the FEC and community organizations, public institutions (e.g. schools), coalitions, and others to increase engagement with these entities and leverage resources or expertise for FEC offerings.
Create guides, toolkits, or other resources that help increase access to, and awareness of, the FEC, especially for parents and caregivers of children and youth and those that are typically more isolated or marginalized.
Support the FEC's ability to connect caregivers and families to local resources, services, and other supports.
Regularly conduct outreach in the community, which may include but is not limited to: Make outgoing calls to community organizations and potential partners, Utilize digital and print marketing, Participate in community events, Canvass neighborhoods.
Planning and hosting outreach events.
Increase awareness of the program among the general public and local community.
Interact and greet visitors, including new and current participants, partners, and other stakeholders.
Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivate clients to find full-time employment.