CNB Bank, Community Office Assistant Manager

CNB Bank•Clearfield, PA

About The Position

The Community Office Assistant Manager supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. The role follows CNB Bank’s philosophy of positive energy and positive outcomes. The position may include additional responsibilities beyond those listed in the description. The assistant manager helps supervise front-line employees and branch operations, supports customer inquiries, monitors transaction accuracy and compliance, contributes to sales goals, and helps train and develop employees. The position also involves maintaining professional relationships with centers of influence (COIs) and working with internal business partners. The role is expected to demonstrate respect, client focus, inclusion, leadership, integrity, collaboration, volunteerism, accountability, innovation, and professionalism. Supervisory duties, when applicable, include regular one-on-ones with direct reports to align goals, offer guidance, and support professional growth. At Level I, the role focuses on providing an exceptional client and employee experience, originating consumer and home equity loans, and demonstrating operational proficiency. At Level II, the role additionally develops and maintains a loan pipeline and portfolio, works with minimal direction, and brings a proven history of leadership, banking knowledge, and supervisory experience. The position is based in a professional office environment, with considerable time spent at a desk using office equipment and frequent communication and interaction with others. Occasional travel to market areas and offsite seminars or training sessions may be required.

Requirements

High school diploma or GED required.
Related experience and secondary education are preferred.
Ability to read, comprehend, and interpret documents.
Professional communication and interpersonal skills, including the ability to write and speak effectively one-on-one and before groups.
Ability to communicate directly and effectively with clients.
Ability to use telephone systems and demonstrate digital literacy, including email, internet, and intranet use.
Experience with, or ability to learn, core transaction systems, debit card systems, statement processing systems, cash advance machines, and other programs relevant to the job.
Ability to perform addition, subtraction, multiplication, and division in all units of measure.
Ability to apply common sense to written, oral, or diagrammed instructions and solve challenging problems involving several variables in standardized situations.
Ability to travel occasionally to market areas and attend offsite seminars or training sessions.
For Assistant Manager Level II, a proven history of leadership, banking knowledge, and supervisory experience.
Background screening will be conducted.

Nice To Haves

Related experience.
Secondary education.
For Assistant Manager Level II, experience maintaining a loan pipeline and portfolio and working with minimal direction.

Responsibilities

Assist in supervising front-line employees and daily banking operations.
Support customer inquiries and resolve basic service issues.
Monitor transaction accuracy, compliance, and branch cash control.
Contribute to branch sales goals and track performance metrics.
Help train, coach, and develop front-line employees.
Develop and maintain professional COI relationships and work closely with internal business partners.
For Assistant Manager Level I, uncover and originate consumer and home equity loans.
For Assistant Manager Level II, develop and maintain a loan pipeline and portfolio.
Guide, motivate, and develop team members while supporting branch strategic goals.
Maintain regular one-on-one meetings with direct reports, when supervising, to align goals, offer guidance, and foster growth.
Engage in community outreach and corporate social initiatives.
Participate in relevant training, workshops, certifications, and other professional development opportunities.
Travel occasionally to market areas and attend offsite seminars or training sessions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with company match
Paid time off
Recognized holidays
Leave policies
Voluntary life, accident, critical illness, hospital indemnity, and pet benefit options
Employee Assistance Program
Employee Health & Wellness Program
Special loan and deposit rates
Gradifi Student Loan Paydown Plan
Rewards and recognition programs