CNB Bank, Residential Loan Processor

CNB Bank•Clearfield, PA

19h

About The Position

The Residential Loan Processor handles documents for real estate loans and assists underwriters, lenders, appraisers, and the closing team in completing loans accurately and on time. The position prepares and supervises documents for Home Equity loans, coordinates with underwriters and the closing team, ensures loan files meet regulatory and internal requirements, and tracks undisclosed loans for compliance. Position level is based on the employee’s knowledge, experience, and education. Level I supports the application process, organizes files for underwriting, obtains missing information, and prepares closing documents. Level II also monitors multiple loans, resolves issues, tracks deadlines and compliance, and supports and trains junior processors, closers, and funders. Level III additionally maintains training materials, tests loans in a UAT environment, and supports the Home Equity Team Leader. The role calls for professional communication, sound judgment, accountability, collaboration, integrity, client focus, and ongoing professional development. It is performed in an office environment, with occasional travel to market areas and offsite seminars or training sessions.

Requirements

High school diploma or GED required.
Ability to read, comprehend, and interpret documents.
Professional written and verbal communication and interpersonal skills, including the ability to communicate effectively with clients and groups.
Digital literacy, including use of telephone systems, email, internet, and intranet.
Ability to learn the Empower core transaction system, statement processing system, and other relevant computer programs.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to interpret bar graphs.
Ability to follow written, oral, or diagrammed instructions and solve challenging problems involving several variables in standardized situations.
Ability to meet the physical demands and work-environment requirements of the role, with reasonable accommodation where applicable.
Successful completion of a background screening.

Nice To Haves

Secondary education with related experience preferred.
Knowledge and experience commensurate with Level II or Level III position expectations.

Responsibilities

Prepare and supervise documents for all Home Equity loans.
Coordinate with underwriters and the closing team to ensure a timely loan process.
Ensure loan files are complete, accurate, and meet regulatory and internal requirements.
Track undisclosed loans to remain compliant.
Coordinate with loan officers and underwriters to obtain missing information or clarify discrepancies.
Organize and prepare loan files for underwriting.
Prepare closing documents and ensure all conditions are met for disbursement.
Monitor multiple loans and deadlines, and proactively resolve issues that could delay processing.
Resolve issues such as missing documents and mortgage filing for audits.
Support and train junior processors, closers, and funders.
Organize and update training materials.
Troubleshoot and test loans in a UAT environment.
Provide support to the Home Equity Team Leader.
Participate in training, workshops, certifications, and other professional development opportunities.
Travel occasionally to market areas and attend offsite seminars or training sessions.

Benefits

Medical, dental, vision, and life insurance.
401(k) with company match.
Paid time off and recognized holidays.
Leave policies.
Voluntary benefits, including life, accident, critical illness, hospital indemnity, and pet coverage.
Employee Assistance Program.
Employee Health & Wellness Program.
Special loan and deposit rates.
Gradifi Student Loan Paydown Plan.
Rewards and recognition programs.