Community Manager - Louisville, KY (multiple positions)

Hayes Gibson Property Services LLC•Louisville, KY
•$62,000•Onsite

About The Position

The Community Manager leads and supervises property operations, financial activities, regulatory compliance, and interactions with residents, corporate personnel, regulatory officials, clients, community officials, vendors, and customers. The role promotes excellent customer and client service, inspiring associates and vendors to provide high-quality products, comprehensive services, respect, and hospitality. The Community Manager also cultivates an active community through content, events, and interactions; develops and implements strategies to increase growth and participation; collaborates with cross-functional teams to improve community experiences; and monitors metrics and reports insights. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility. Two Louisville, Kentucky positions are listed: Mt. Lebanon of Cedars, a 70-unit property with LIHTC and HUD, with budgeted pay up to $55,000 annually; and Crossings at South Park, a 192-unit LIHTC property, with budgeted pay up to $62,000 annually based on experience.

Requirements

  • Strong communication skills and the ability to connect with people and convey messages effectively.
  • Organizational skills and the ability to manage multiple projects and details proactively.
  • Genuine interest in creating meaningful connections and fostering an inclusive environment.
  • Previous experience in a similar community management role or field is highly desirable.

Nice To Haves

  • Previous experience in a similar community management role or field.

Responsibilities

  • Lead and supervise property operations, financial activities, and regulatory compliance.
  • Guide interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers.
  • Ensure delivery of excellent client service and promote high-quality service, respect, and hospitality.
  • Cultivate a positive and active community through engaging content, events, and interactions.
  • Develop and execute strategies that drive community growth and participation.
  • Collaborate with cross-functional teams to enhance community experiences and feedback.
  • Track community metrics and provide insights to improve the approach.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off based on longevity.
  • Holidays off.
  • Professional development and career advancement opportunities.
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