Community Manager - Tax Credit

Pratum Companies•Baltimore, MD

About The Position

This is a skilled administrative position managing the operations of an assigned Low-Income Housing Tax Credit (LIHTC) residential community. The role is responsible for managing units and ensuring compliance with applicable HUD regulations, Housing Authority policies, and LIHTC requirements. Work is performed with considerable independence under the direction of the Asset Manager, and the position directly supervises assigned staff. The Community Manager oversees property operations, resident leasing and eligibility, compliance and recertification, financial and accounting records, reporting, vacancies and delinquencies, and coordination of maintenance and contractor services. The position is exempt, with an anticipated annualized base salary of $65,000 to $70,000 for a new employee, depending on relevant factors. It may also be eligible for discretionary and/or performance-based bonuses.

Requirements

At least two years of experience managing communities with tax credit programs.
Two years of supervisory experience effectively working with all levels of staff and management.
Knowledge of local, state, and federal Fair Housing laws and regulations.
Superior customer service skills and ability to handle difficult people and challenging situations with a positive, calm demeanor.
Ability to communicate and present information effectively and accurately, verbally and in writing, to tenants, owners, and vendors.
Proficiency with MS Office and Yardi-Voyager.
Proven financial and accounting acumen.
Ability to read a budget, conduct financial analysis, and provide practical narrative and financial reporting.

Nice To Haves

Experience with Onesite/Yardi software.
AHM, COS, SCHM certification or equivalent.

Responsibilities

Manage operations of an assigned LIHTC community and oversee property operations.
Manage compliance and recertification programs for the tax credit community.
Train and supervise staff on compliance, certification, and recertification processes.
Perform supervisory, administrative, and property management functions; supervise assigned staff.
Advise new residents on lease requirements and responsibilities.
Conduct or supervise applicant background checks and recommend acceptance or rejection.
Interview prospective residents, show available units, and explain dwelling equipment operations.
Lease vacant units to approved applicants.
Conduct initial eligibility examinations and tenant income and family-composition examinations and recertifications, as applicable.
Manage and maintain a waiting list of prospective residents.
Maintain and monitor lease, accounting, accounts receivable, delinquency, and eviction-notification records.
Collect rent and other amounts due, post collections to resident account cards, prepare and make bank deposits, and prepare and review financial reports for accuracy and completeness.
Prepare and monitor daily, weekly, and monthly vacancy and delinquency reports.
Coordinate follow-up and initiation of maintenance work orders and requests.
Monitor contractors providing services on the property.
Keep the property clean and maintain its curb appeal.

Benefits

Medical, dental, and vision insurance.
Prescription drug program.
Paid vacation and holidays.
Paid personal/sick leave.
Company-paid life insurance.
Company-paid AD&D insurance.
Company-paid short-term disability.
Company-paid long-term disability.
Supplemental life insurance.
Dependent supplemental life insurance.
Educational assistance.
Financial planning.
Retirement savings plan with company matching.
Company outings and events.
Full-time employees working 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.
Potential eligibility for discretionary and/or performance-based bonuses.