Community Manager - Tax Credit

Pratum Companies•Baltimore, MD

1d•$65,000 - $70,000

About The Position

This is a skilled administrative position managing the operations of an assigned Low-Income Housing Tax Credit (LIHTC) residential community. The Community Manager oversees property operations and units, ensuring compliance with applicable HUD regulations, Housing Authority policies, and LIHTC requirements. The role performs supervisory, administrative, and management functions with considerable independence under the direction of the Asset Manager, and directly supervises assigned staff. The position manages compliance, certification, and recertification processes; resident leasing and eligibility; property records and financial reporting; vacancies and delinquencies; and coordination of maintenance work and contractors. The role is exempt. The anticipated annualized base salary range is $65,000 to $70,000, depending on relevant factors. Discretionary and/or performance-based bonuses may also be available.

Requirements

At least two years of experience managing communities with Tax Credit programs.
Two years of supervisory experience effectively working with all levels of staff and management.
Knowledge of local, state, and federal Fair Housing laws and regulations.
Superior customer service skills and ability to handle difficult people and challenging situations while maintaining a positive, calm demeanor.
Ability to communicate and present information effectively and accurately, verbally and in writing, with tenants, owners, and vendors.
Proficiency with MS Office and Yardi-Voyager.
Proven financial and accounting acumen.
Ability to read a budget, conduct financial analysis, and provide practical narrative and financial reporting.

Nice To Haves

Experience with Onesite/Yardi software.
AHM, COS, or SCHM certification or equivalent.

Responsibilities

Manage compliance and recertification programs for the LIHTC community.
Manage, train, and supervise staff on compliance, certification, and recertification processes.
Perform supervisory, administrative, and management functions involved in property operations.
Supervise all assigned staff.
Advise new residents on lease requirements and responsibilities.
Conduct or supervise applicant background checks and recommend acceptance or rejection.
Interview prospective residents, show available apartments, and explain dwelling equipment.
Lease vacant units to approved applicants.
Conduct initial and recurring eligibility examinations and recertifications of tenants’ income and family composition, as applicable.
Manage and maintain a waiting list of prospective residents.
Maintain and monitor lease and accounting records, accounts receivable and delinquency records, and eviction notifications.
Collect rents and other monies, post collections to resident account cards, prepare and make bank deposits, and prepare and review financial reports for accuracy and completeness.
Prepare and monitor daily, weekly, and monthly vacancy and delinquency reports.
Coordinate follow-up and initiation of maintenance work orders and requests.
Monitor contractors providing services on the property.
Keep the property clean and maintain its curb appeal.

Benefits

Medical, dental, and vision insurance.
Prescription drug program.
Paid vacation and holidays.
Paid personal and sick leave.
Company-paid life insurance.
Company-paid AD&D insurance.
Company-paid short-term disability.
Company-paid long-term disability.
Supplemental life insurance.
Dependent supplemental life insurance.
Educational assistance.
Financial planning.
Retirement savings plan with company matching.
Company outings and events.
Eligible full-time employees working 30 or more hours per week receive two weeks of paid vacation, three weeks of sick and related leave, and 11 paid holidays.