Assistant Community Manager - Tax Credit

Pratum Companies • Baltimore, MD

22h

About The Position

Pratum Companies is seeking an experienced, results-driven Assistant Community Manager to oversee leasing operations at an affordable housing community governed by Low-Income Housing Tax Credit (LIHTC) regulations. The role supports team leadership, occupancy goals, LIHTC compliance, and customer service for current and prospective residents. Duties include marketing, processing applications, verifying income, handling renewals, and coordinating with property management to maintain accurate records.

This non-exempt role pays $25–$29 per hour for a new employee, depending on relevant experience, qualifications, knowledge, skills, abilities, and other job-related and market considerations. The position may be eligible for discretionary and/or performance-based spot or annual bonuses. Overtime is eligible for hours worked over 40 per week. Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits as outlined on the company website.

Requirements

• At least 2 years of property management experience.
• At least 2 years of LIHTC compliance, certification, and recertification experience.
• Must hold an LIHTC- or compliance-related certification, such as TCS or COS.
• Excellent customer service orientation.
• Ability to perform duties with limited oversight in a fast-paced environment.
• Excellent verbal and written communication skills.
• Accounts receivable and collections experience.
• At least 2 years of recertification experience or a professional certification such as Certified Occupancy Specialist and an industry LIHTC designation.
• Attention to detail and ability to work independently on assignments.
• Proficiency in Word, Excel, Outlook, One-Site Property Management Software, and the internet.

Responsibilities

• Manage the tax credit wait list for potential residents.
• Manage LIHTC compliance, certification, and recertification programs.
• Coordinate on-site collection and processing of resident information.
• Schedule resident recertification interviews and ensure they are completed.
• Ensure accurate calculations of income, assets, rent levels, and related items.
• Assist the manager with accounts receivable and accounts payable.
• Coordinate apartment inspections and create work requests.
• Assist residents with inquiries.
• Maintain resident files according to company and regulatory agency policies.
• Assist office staff with tasks including rent collection and social activities.
• Assist with administrative and leasing tasks.
• Perform other duties as assigned by management.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Three weeks of sick and related leave for eligible full-time positions of 30 or more hours per week.
• 11 paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Potential eligibility for discretionary and/or performance-based spot or annual bonuses.
• Overtime pay eligibility for hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed