Assistant Community Manager - Tax Credit

RPM Living•Austin, TX
•Onsite

About The Position

The Assistant Community Manager assists with overseeing the day-to-day operations of an apartment community. The role involves maintaining complete financial records by computing, classifying, and recording numerical data, while supporting leasing, marketing, and resident relations. The position is based on site and requires a flexible schedule, including weekdays, nights, and weekends as needed.

Requirements

  • At least 2 years of tax credit experience.
  • Related multifamily property management experience.
  • Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
  • Strong leadership and management skills.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to sit for extended periods while working at a desk, if required.
  • Ability to climb stairs, if required.
  • Ability to read documents, computer screens, and data.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items such as files or office supplies weighing up to 20 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.
  • A background check is required as applicable under local, state, and federal requirements.

Nice To Haves

  • Experience with OneSite software.
  • A valid driver’s license is preferred.

Responsibilities

  • Perform marketing and leasing functions to maintain budgeted or greater property occupancy.
  • Implement resident retention programs, including move-in and service follow-up.
  • Maintain positive resident relations and respond to resident concerns to prevent escalation.
  • Collect rents and make daily deposits and monthly reconciliations.
  • Enforce the rent collection policy.
  • Process invoices.
  • Monitor renewals and distribute and follow up on renewal notices.
  • Prepare move-in paperwork promptly and in accordance with property housing regulations and company policies.
  • Produce monthly reports for the Property Manager.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
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