Floating Community Manager- Utah

Peak Living • South Salt Lake, UT

54d

About The Position

Peak Living is seeking a qualified Community Manager with tax credit experience. Under the direction of the Regional Manager, the Community Manager supports and assists with all aspects of community operations and supervises community associates. The role ensures compliance with tax credit requirements while supporting customer service and leasing standards, resident satisfaction, marketing, financial operations, reporting, and community performance.

Requirements

• At least three years of experience as an onsite Community Manager or Assistant Community Manager in multifamily housing, hospitality, or a similar industry.
• High school diploma or equivalent.
• One year of experience in LIHTC communities.
• Valid driver's license.
• Ability to communicate in English.

Nice To Haves

• College education.
• CAM or ARM certification.
• Housing Credit Certified Professional (HCCP) designation for LIHTC.
• Certified Occupancy Specialist (COS) designation for Section 8.

Responsibilities

• Supervise all community associates.
• Ensure the property follows all tax credit requirements.
• Support and participate in fulfilling customer service and leasing standards.
• Respond promptly and courteously to resident requests and provide solutions to resident issues.
• Direct all marketing efforts.
• Assist in preparing paperwork for new and renewal lease agreements.
• Determine lease renewal rates and assist with delivering renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager to increase rental activity.
• Review resident files and accounting records to identify unpaid or late fees; communicate with residents about outstanding balances, implement collection procedures, and enforce leases to maximize revenue.
• Prepare weekly and monthly reports, 3-day demands, delinquency report updates, other-income and utility-tracking spreadsheets, move-in/move-out inspections, invoices, final security-deposit disposition reports, and other reports requested by the Regional Manager.
• Direct the organization of resident activities, prepare newsletters, and maintain resident loyalty and retention programs.
• Identify areas for improvement and improve the community’s efficiency, productivity, and profitability.
• Research and shop the competition at least once per quarter to ensure rental rates, concessions, security deposits, and other terms align with market conditions.
• Collect, post, and deposit rents, security deposits, and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Benefits

• Three weeks of paid time off (PTO).
• 10 paid holidays and 3 floating holidays.
• Medical, dental, and vision plans.
• 401(k) matching.
• Employee referral bonus program.
• Employee Assistance Program.
• Employee appreciation events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED