Community Manager - 5732

Guardian Real Estate Services • Happy Valley, OR

3d • Onsite

About The Position

Guardian Management is hiring a full-time Community Manager for Fuller Station, a 100-unit affordable (LIHTC) apartment community in Happy Valley, Oregon. The Community Manager oversees property operations to meet ownership goals, follows Guardian policies and procedures, and ensures compliance with Fair Housing, Landlord Tenant, and other applicable laws and program requirements. The role supervises property staff and vendors and is responsible for resident service, property upkeep, financial performance, leasing, compliance, and timely completion of required paperwork and reports.

The successful candidate is an organized, professional, communicative self-starter who enjoys working with others in a fast-paced office environment and has general knowledge of affordable property management operations. Specific LIHTC program knowledge is strongly preferred. The position reports to the Regional Property Manager and works with corporate departments, property staff, residents, and vendors.

The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $66,000 per year, with eligibility for a bonus. Guardian offers training and opportunities for professional growth and upward mobility.

Requirements

• High school diploma or GED.
• At least two years of experience managing a multifamily community.
• At least one year of experience in affordable housing (LIHTC) or a relevant industry.
• At least one year of prior supervisory experience.
• Strong understanding of and willingness to enforce Fair Housing and Oregon Landlord Tenant Laws.
• Excellent attention to detail and organizational skills.
• Strong customer service skills.
• Strong mathematical skills and a basic understanding of property budgets.
• Basic technology, internet, and general computer-use skills, and willingness to learn new programs.
• Ability to speak, read, and write in English.
• Ability to communicate effectively and promptly, both verbally and in writing.
• Ability to complete required company training within specified deadlines and attend other required training sessions.
• Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.

Nice To Haves

• Specific knowledge of LIHTC program requirements.

Responsibilities

• Represent Guardian in a positive and professional manner and coordinate the company's efforts to meet and exceed its property management obligations.
• Manage property operations in compliance with local, state, and federal laws, including Fair Housing, Landlord Tenant Laws, and OSHA requirements.
• Assist the Regional Property Manager with developing operating income and expense budgets and capital budgets aligned with ownership objectives, cash flow requirements, and leasing strategy.
• Analyze and report monthly financial statements, budget variances, cash management, and strategies for timely collection of receivables.
• Administer budgets, review and analyze operations, and recommend corrective actions to improve efficiency, resident and owner satisfaction, and profitability.
• Ensure compliance with applicable affordable housing program requirements, including completing resident income certifications and recertifications accurately and on time.
• Coordinate collection and documentation of revenues in accordance with tenant lease obligations and company policies.
• Maintain confidentiality of resident, property, owner, and Guardian information.
• Direct day-to-day property staff activities; hire, discharge, evaluate, coach, and discipline staff with guidance from the Regional Property Manager and Corporate HR.
• Record time worked accurately, follow timekeeping guidelines, and approve site staff time records daily.
• Administer leasing efforts, including reviewing tenant billings and lease clauses, preparing vacancy reports, enforcing tenant compliance, and fulfilling landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts within legal guidelines and coordinate with accounting to ensure accurate rent rolls and accounts receivable.
• Work with the Regional Property Manager to identify, engage, and supervise vendors.
• Approve invoices for goods and services needed to maintain the property to company and owner standards and within budget.
• Coordinate with corporate departments and maintain collaborative working relationships with coworkers and other departments.
• Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
• Continuously seek improvements to work processes and results to meet resident needs, ownership objectives, and company standards.
• Perform other duties as assigned by the Regional Property Manager.

Benefits

• Medical, vision, and prescription insurance
• Dental insurance
• Medical and dependent care flexible spending accounts
• Life and AD&D insurance
• Employer-matched 401(k)
• 10 days of vacation per year
• Sick time accrued at one hour for every 30 hours worked
• 11 paid holidays, one birthday holiday, and one flex holiday
• Employee Assistance Program
• Training and opportunities for professional and personal growth and upward mobility
• Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED