Community Manager (Studio Manager)

Musicologie Columbus•Columbus, OH
•$43,000 - $47,000•Onsite

About The Position

The Community Manager, also described as a General Manager, is the on-site leader and central point of contact for a Musicologie studio. The role is focused on creating a welcoming experience for students, parents, and teachers while supporting studio growth, student satisfaction, and a vibrant music community. The Community Manager implements Musicologie’s systems, contributes to the studio’s financial performance, builds relationships, and helps people experience the benefits of music education. The position combines community experience, student enrollment, team leadership, and daily studio operations. It involves responding to prospective students and families, supporting their enrollment, hiring and developing music teachers, organizing events and concerts, and maintaining studio operations and accurate records. The role is on-site, with typical hours of 12:00 PM to 8:00 PM Monday through Friday and some weekend hours for studio events and concerts.

Requirements

  • Genuine enthusiasm for helping people and a belief that music can change lives.
  • Leadership ability, including building trust and motivating a diverse team of creative individuals.
  • Strong communication skills in person, by phone, and in writing.
  • Ability to thrive in a dynamic environment, multitask, and manage shifting priorities with a positive, composed approach.
  • Strong organization and attention to detail, with the ability to see projects through to completion.
  • Experience in a customer-facing role such as sales, hospitality, or customer service, with relationship-building responsibilities.
  • Comfort with technology and learning new systems, including studio management software, Slack, and Google Workspace.
  • Ability to work afternoon and evening hours and occasional weekends for events.
  • On-site work at the studio.

Responsibilities

  • Welcome students, parents, and teachers and create a positive studio experience, particularly during peak after-school hours.
  • Serve as the primary contact for scheduling, studio policies, and events.
  • Plan, organize, and conduct community events and student concerts.
  • Respond promptly and warmly to new student inquiries by phone, text, and email.
  • Guide new families through enrollment and schedule their first lesson using the proprietary studio system.
  • Use Musicologie marketing systems to promote the studio and grow its community.
  • Lead the hiring, onboarding, training, and coaching of music teachers using Musicologie’s systems.
  • Foster a supportive, collaborative, and high-performing team.
  • Oversee daily studio operations and ensure the studio is well maintained.
  • Manage studio supplies, materials, and merchandise ordering.
  • Handle student payments and maintain accurate data in studio systems.
  • Collaborate with the Studio Owner on growth strategies.

Benefits

  • Annual compensation of $43,000–$47,000 based on experience, plus incentive pay.
  • Available health benefits.
  • Paid time off.
  • Free music lessons for the employee or family members.
  • Comprehensive paid on-the-job training.
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