Community Manager (Studio Manager)

Musicologie Indianapolis•Carmel, IN

3d•Onsite

About The Position

The Community Manager, also described as a General Manager, is the on-site leader and central point of the Musicologie studio. The role creates a welcoming experience for students, parents, and teachers; builds relationships and a vibrant music-learning community; implements Musicologie’s systems; and contributes to studio growth, student satisfaction, and financial performance. Responsibilities include managing the studio and community experience, communicating about scheduling, policies, and events, and organizing student concerts and other community events. The Community Manager also handles new-student inquiries and enrollment, promotes the studio through Musicologie’s marketing systems, and leads the hiring, onboarding, training, and coaching of music teachers. The role oversees day-to-day operations, supplies and merchandise, student payments, and data accuracy. This is a full-time, on-site role with typical hours of 12:00 PM to 8:00 PM, Monday through Friday. Some weekend hours are required for studio events and concerts. Compensation is $43,000–$47,000 annually based on experience, plus incentive pay.

Requirements

Genuine enthusiasm for helping people and a belief in music’s ability to change lives.
Leadership ability, including building trust and motivating a diverse team.
Strong communication skills in person, by phone, and in writing.
Ability to thrive in a dynamic environment, multitask, and handle changing priorities with a positive, composed attitude.
Strong organization and attention to detail, with the ability to see projects through to completion.
Experience in a customer-facing role such as sales, hospitality, or customer service, with relationship-building responsibilities.
Comfort with technology and learning new systems, including studio management software, Slack, and Google Workspace.
Availability to work afternoon and evening hours and occasional weekends for events.

Responsibilities

Create a warm, welcoming experience for students, parents, and teachers, especially during peak after-school hours.
Serve as the primary contact for scheduling, policies, and studio events.
Plan, organize, and conduct community events and student concerts.
Respond promptly and courteously to new-student inquiries by phone, text, and email.
Guide new families through enrollment and schedule their first lessons in the studio system.
Use Musicologie marketing systems to promote the studio and grow its community.
Lead the hiring, onboarding, training, and coaching of music teachers using Musicologie systems.
Foster a supportive, collaborative, high-performing team environment.
Oversee daily studio operations and maintain an orderly, well-presented studio.
Manage studio supplies, materials, and merchandise ordering.
Handle student payments and maintain accurate data in studio systems.
Contribute to studio growth strategies and financial performance.