Community Manager

Village Green•Shiloh, IL

3d•$75,000•Onsite

About The Position

2B Residential is seeking an experienced Community Manager to oversee day-to-day operations, financial performance, resident satisfaction, and team leadership at The Oasis at Hartman Lakes, a 55+ active adult community in Shiloh, Illinois. The role is responsible for maximizing occupancy and revenue while providing residents with an outstanding living experience. The position requires availability to work Saturdays and Sundays.

Requirements

At least three years of property management experience.
High school diploma required.
Strong customer service and relationship-building skills.
Positive, engaging, and self-motivated, with good communication skills and an enjoyment of working with people.
Must be available to work Saturdays and Sundays.

Nice To Haves

College degree preferred; training or an equivalent combination of education and experience may also qualify.

Responsibilities

Approve prospective resident applications, discounts, and renewal leases, and sign all leases.
Ensure excellent customer service for prospective and current tenants and promote a quality living experience for residents.
Maintain budgeted occupancy levels, rental rates, and other property goals.
Prepare, execute, and monitor the operating budget; control expenses and maintain effective rental collections.
Prepare, analyze, and evaluate property status reports, including financial statements, variance reports, and occupancy reports.
Prepare and submit property invoices accurately.
Maintain knowledge of market conditions.
Develop and implement resident retention, marketing, and advertising programs.
Manage resident issues.
Manage vendor selection and vendor relations.
Manage petty cash held on the property.
Maintain an organized filing system for resident information.
Audit property files and status reports to ensure they are completed accurately and on time.
Conduct property inspections to maintain visual appeal and hazard-free conditions.
Communicate with the supervisor and/or property owners regarding the overall function of the property.
Inspect buildings and grounds for safety and cleanliness and alert maintenance to items requiring repair.
Report general liability and property loss claims accurately and on time.
Shop competitive properties.
Prepare and practice emergency plans, including evacuation, earthquake, and inclement weather drills, and determine where people will go during an emergency or disaster.